
At UserTesting 80% of employees think their department KPIs and OKRs are clear. Employees’ understanding of UserTesting's KPIs and OKRs is essential for its success. Out of 12 UserTesting employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 8 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at UserTesting is responsible for ensuring his subordinates accomplish objectives using key performance indicators. UserTesting employees shared they generally receive helpful feedback once a month or every week, while 67% of UserTesting employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.