VCA Employee Reviews
Out of 540 VCA employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping VCA improve their work culture. The Admin team, with 65% positive reviews, reports the best experience at VCA compared to all other departments at the company. The Operations team offered the most constructive feedback, with 46% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
listening to their employees. work life balance for the staff. better management staffing and hiring processes to prevent frequent turnover.
Posted 16 days ago
actually telling people what they do wrong and not just blow it off.....there is NO supervision any more, god forbid someone be told how to actually do something
Medical knowledge instead of retail
Being leaders, managers, supervisors, being trustworthy, training.
Connection, team building, valuing staff and docs
Why do you feel undervalued and what would make you feel better about your compensation?
I'm forced to work in multiple different departments every night. That's not what I signed up for and I deserve to be paid more for it
I would feel better about my compensation if my wage wasn't almost less than half the living wage in my city. I work hard every single day yet could make more stocking shelves in a grocery store with 0 qualifications.
Getting raises in base salary to at least keep up with inflation. Being verbally told I’m valued and I matter by management. Being rewarded financially as a thank you for my years of flexibility and work ethic would be bett
More compensation for all of the emotional and physical labor
Pay market and better health insurance coverage, 401K matching and employee discounts
What do your coworkers need to improve and how could you work together better?
communication skill, time management, professionalism, accountability, conflict management
Posted 16 days ago
to not think their way is the only way, there are actually other ways but most of the time it is one person running the show it seems like and it is let to happen
The employees that are all at the same level are great to work with it is the supervisors that are the issue, its hard to had good moral when you are talked negatively about and employees are excluded if they do not fit in.
Task and time management could be improved
Experience, take ownership and feel connected
What needs to change to make the company culture better?
More trained and experienced leaders/managers that arent completely overwhelmed. Better communication from above.
Corporates too big now. Paying the big wigs and not the doctors and techs.
Different management skills or management having a different approach to conflict in the work place that does not justify others mistakes with forgetfulness
Stronger leadership and professionalism is going to help improve vca.
Upper management needs to be cleared out and start over with fresh people.
What would you improve about your company's interview process?
The interviewers, trustworthiness, description of job, understanding the gifts and challenges of the applicant.
Don't lie to the person you are interviewing.
Being honest and understanding how valuable the future employee may be. Offering a proper pay and not hiring for one position and then throwing another one on them after they start. It's bad. VCA GARDEN STATE NJ
Review from Customer Success Dept
Do a better job at understanding what kind of candidate they are interviewing. Being prepared to offer a proper wage. And be honest about their role when being hired .
More skilled based and fair not selective by favoritism
Review from Admin Dept
What's going wrong and how can it be improved?
leadership and management - they do not listen to their employees, no changes are made to better the culture and hostile workplace, no follow up and no corrective action. i left over a year ago and the same things are still occurring (i still talk to the employees i managed)
Posted 16 days ago
Lower prices. You're pricing VCA right out of business.
Current staff that works the hardest gets overlooked for promotions.
Review from Customer Success Dept
We don't have the vets to accommodate our clients (we had 5 vets prior to VCA buying our hospital). We have increased our prices 3 times in 2 years
They hold onto the worst employees
What would you most like to see improved at your company?
Better pay for veterinary technicians and assistants