Verizon Employee Reviews
Out of 2020 Verizon employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Verizon improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Verizon compared to all other departments at the company. The IT team offered the most constructive feedback, with 36% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Understanding consumer sentiment in today's climate
organization, better management, employee pride
Hearing out the concerns of employees, being able to tell what is manageable workload
Leadership needs to give us a better work life balance but the high pay makes up for it.
Fix the system problems and play pay their employees a living wage
Why do you feel undervalued and what would make you feel better about your compensation?
If I was recognized for going over and above the norm, I would feel more appreciated. I don't feel that way at all.
Review from Engineering Dept
look at market comparisons and my job function is below the norm
Compensation for my long list of the budget/operating cost savings accomplishments.
Review from Operations Dept
At the time yes but they did not keep it fair.
Give us our individual pay back so we get rewareded for our hard work and love working for the company again. The morale has taken a dive since team base commission and our hours extended.
What do your coworkers need to improve and how could you work together better?
The managers need better structure
Providing correct information. We could all make sure we're using the correct tools
They could learn policy and procedure better and actually care about the company that pays them.
Less personal talk that wastes 1/2 the scheduled meeting time.
Stop relying on the top sales rep to continue hitting quota
What needs to change to make the company culture better?
Promoting those who deserve it, not just to check a box. Promoting those people who are competent people leaders. Holding people leaders (upper leadership) accountable.
Review from Engineering Dept
Get back to the basics and demonstrate values contained in the credo.
Leadership needs to be directly involved in cutting red tape. They need to find the weak links and start laying off Directors and Vice Presidents of underperforming organizations.
Honest representatives and properly trained out sourced employees
Hold managers accountable for poor leadership. Leading is an action, not a corporate buzzword. People are resigning weekly in our area and our Director continues to shine. Outrageous.
What would you improve about your company's interview process?
There is a lack of communication during the process. There is a HUGE disconnect between the recruiter, hiring manager, and candidate. Negotiating salary is difficult. Constant under valuation of current employees and over valuing the outside candidates.
Focus on experience and positive attitude
Review from Operations Dept
More pay transparency and less red tape
I'm not aware with the interview process this at this time
I wiuld shorten the interview process
What's going wrong and how can it be improved?
solve customer issues at a lower price point. Currently, customers are charged higher for lower service quality due to very little/ no competition at all.
Bean counters and sales folks have been put in charge of a tech world; what could go wrong?
Customer service is all being outsourced overseas. And corporate employees are having more and more tools taken away.
Spend money to market your business
Review from Customer Support Dept
Reasonable commission goals, and better communication to employees with the teams making decisions regarding pay.
What would you most like to see improved at your company?
Career growth and the promotion process as well as compensation
Considering more qualified females in leadership and at analyzing salary comparisons for black women
Review from Marketing Dept
New leadership. They keep shuffling bad leaders around and never hold them accountable for their results.
Review from Marketing Dept
management philosophies, needs to become an employee centric company
Social comprehension
Review from Customer Support Dept