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Interacting with customers and co-workers.
What needs to change to make the company culture better?
Again, it goes back to valuing your employees and making sure they feel it.
What are some of the best things about your team?
My fellow bus operators have a desire to serve the citizens of this county while doing it in a courteous manner.
What does the leadership team need to get better at?
Listening to the employees and having their best interest in mind. A company will be far more successful and retain employees if the employees feel appreciated and thought of. When you treat people like they are disposable, they become resentful and find employment else where.
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