Volunteers of America Employee Reviews
Out of 138 Volunteers of America employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Volunteers of America improve their work culture. The Customer Support team, with 76% positive reviews, reports the best experience at Volunteers of America compared to all other departments at the company.
What do you like best about the leadership team?
I have had positive experiences with some, and no experience with others
Spiritual ,fulfillment, justice and hope.
Diverse, smart, and dedicated leaders
Review from Customer Support Dept
Caring and always there when u have an issue or a question they are quick to resolve it
COO is very intelligent and supportive
What is the best part about your compensation package?
Affordable and knowledgeable informational package
Paid time off and flexibility
Review from Customer Support Dept
Vacation and sick pay holiday pay
The insurance is excellent and the stock too
Great company, just a few bad apples in some positions.
What are some of the best things about your team?
Very reliable we don't limit ourselves to just our caseload. We help each other out. They are amazing to work with. I really wouldn't wanna work with anybody else. They are the reason why I still work at my site.
Review from Customer Support Dept
My immediate team is easy to contact and help when needed. They are very knowledgeable and know how much work and knowledge is needed. They are friendly and always eager to help and be supportive.
Highly mitivated to help others
Review from Customer Support Dept
We work great together like a family
Passion about the mission, willing to do anything and will chip in if someone needs help!
What is most positive about the culture and environment at your company?
I truly believe in our core values. Many of my coworkers do as well. However, it seems like upper management forgets that it takes everyone to make the wheel keep moving. Our company is way too top heavy and could compensate the average worker more.
Spirituality is recognized and staff longevity
Review from Customer Support Dept
Everybody is happy to accomadate u and help resolve issues at hand
Passion and commitment of employees, innovative ideas and open to new ways of doing things
That myself and my co-workers are doing everything possible to keep our house clean, functional,safe,and happy!
What did you like most about the interview process?
The clarity in the expectations of the role however, since then there has been a lot more tasks added to the role
Review from Customer Support Dept
The two people who interviewed me were nice and approachable. They asked questions I knew actually related to the position I was applying for.
It was quick alot of paperwork though
open nature of the conversation
Dealing with local staff is a negative. We should deal with corporate. Local staff tend to want to keep your pay lower than theirs. They should not know our pay.
What makes you most happy at work?
When I actually am able to catch up with my administrative work and feel caught up
Review from Customer Support Dept
Getting the job done giving back to the community helping people that need things and seeing a smile on their face when they get those thingsGetting the job done giving back to the community helping people that need things and seeing a smile on their face when they get those things
Review from Product Dept
Helping those less fortunate. I used to believe I was going to do something big to change the world and help others. I now realize it could be the smallest of things that makes the biggest difference.
Driving my route and service to the stores is probably my favorite because of interaction with the other side that puts the product put
Interacting with the staff and participants.
What do you like best about your company?
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