Volunteers of America Culture | Comparably
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Volunteers of America Claimed Company
Volunteers of America is a movement organized to reach and uplift all people and bring them to the knowledge and active service of God. Volunteers of America, illustrating the presence of God through all that we do, serves people and communities in need and creates opportunities for people to experience the joy of serving others. Volunteers of America measures its success in positive change in the lives of individuals and communities we serve. read more
EMPLOYEE
PARTICIPANTS
108
TOTAL
RATINGS
1146

Volunteers of America Company Culture

Volunteers of America Culture

This score is derived from employee ratings & reviews
3.0/5
Volunteers of America's Overall Culture is rated C-

Top Rated Culture Dimensions

Volunteers of America CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Mike King Volunteers of America's CEO
Mike King
61 /100

Diversity at Volunteers of America

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Diverse employees at Volunteers of America have rated Manager, Team, and Environment as the highest categories they have scored

Women at Volunteers of America

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Women at Volunteers of America have rated Environment, Outlook, and Team as the highest categories they have scored

Volunteers of America eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-20

Volunteers of America employees are -20% more likely to recommend Volunteers of America as a great place to work

31%Promoters
18%Passives
51%Detractors

Working at Volunteers of America

Working at Volunteers of America is rated below average by 108 employees, across various culture dimensions. Volunteers of America employees rate Professional Development highest among all categories, and think that Compensation and Happiness have the most room for improvement, putting Volunteers of America’s culture in the Bottom 35% compared to similar sized companies on Comparably. See below in detail how working at Volunteers of America was rated by employees.

Overall Company Culture at Volunteers of America

C-

Overall Company Culture at Volunteers of America is rated C-

Last updated months ago

Bottom
35%

Volunteers of America ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 108 Employees

View Results
0
20
40
60
80
100
Operations
74
Operations74
Admin
63
Admin63
Customer Support
59
Customer Support59
Product
55
Product55

Volunteers of America Employee Reviews

Out of 138 Volunteers of America employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Volunteers of America improve their work culture.

65%
35%
Positive Reviews65%
Constructive Feedback35%

Positive Reviews From Volunteers of America Employees

  • What did you like most about the interview process?
    The clarity in the expectations of the role however, since then there has been a lot more tasks added to the role
  • What makes you most happy at work?
    When I actually am able to catch up with my administrative work and feel caught up
  • What are some of the best things about your team?
    Very reliable we don't limit ourselves to just our caseload. We help each other out. They are amazing to work with. I really wouldn't wanna work with anybody else. They are the reason why I still work at my site.

Constructive Feedback From Volunteers of America Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I have an extremely heavy workload and am not paid well. I am very knowledgeable about all areas of my job description. Taking time off is difficult, as there is never anyone to cover for me, and my work just builds up while I am gone. They know my workload is heavy, but I am not compensated for it
  • What does the leadership team need to get better at?
    Keeping focus on our clients being more important than making the most money possible. Taking care of the employees who handle those vulnerable populations each and every day.
  • What would you improve about your company's interview process?
    Don't pair people with idiots

Volunteers of America Company Information

Volunteers of America Mission, Vision & Values

Volunteers of America Mission Statement

Volunteers of America is a movement organized to reach and uplift all people and bring them to the knowledge and active service of God. Volunteers of America, illustrating the presence of God through all that we do, serves people and communities in need and creates opportunities for people to experience the joy of serving others. Volunteers of America measures its success in positive change in the lives of individuals and communities we serve.

Volunteers of America Vision Statement

A world where all people live in safety, with social, emotional and physical well-being, spiritual fulfillment, justice and hope.

Volunteers of America Values

  • Service
  • Professionalism
  • Quality
  • Communication & Teamwork
  • Integrity
  • Diversity
  • Humor
  • Creativity
  • Spirituality
  • Code of Conduct
HeadquarterUnited States of America
Websitewww.voa.org

Volunteers of America Competitors

Volunteers of America competitors include The Salvation Army. Volunteers of America ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Volunteers of America compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    The Salvation Army's Logo
    The Salvation Army
    3.0/5
  2. #2
    Volunteers of America's Logo
    Volunteers of America
    3.0/5
  • Culture Video

Volunteers of America Employees

108 employees at Volunteers of America have reviewed Volunteers of America across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 108 Volunteers of America employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Volunteers of America are mostly dissatisfied with their total compensation at Volunteers of America, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Volunteers of America are generally satisfied with their team. 108 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Volunteers of America are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Volunteers of America believe the environment at Volunteers of America is positive. Most Participants believe the pace of work at Volunteers of America is moderate. About 57% of the employees at Volunteers of America work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Volunteers of America are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Volunteers of America employees generally work 9.2 hrs a day
Work Hours
A Day in the Life
Employees at Volunteers of America report the work pace is moderate
Work Pace
A Day in the Life
83% of Volunteers of America employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Volunteers of America employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
80% of Volunteers of America employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Volunteers of America employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
73% of Volunteers of America employees call their work environment positive
Environment

Joining Volunteers of America - Employee Onboarding

The prevailing opinion from employees about joining Volunteers of America is that the company was very unprepared on their first day. Volunteers of America employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Volunteers of America KPIs and OKRs

Employees’ understanding of Volunteers of America's KPIs and OKRs is essential for its success. Out of 7 Volunteers of America employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes57%
No43%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Volunteers of America CEO & Leadership

Volunteers of America CEO - Mike King

Mike King Volunteers of America's CEO
61 /100

Mike’s approval rate is lower compared to CEOs at similar sized companies, putting Mike in the Bottom 25% of all CEOs of similar-sized companies on Comparably. Mike King’s employees rank Volunteers of America in the Top 30% for Professional Development, in the Top 40% for Environment, and in the Top 40% for Manager. King is generally unpopular with Volunteers of America employees, but ranks especially low with employees in the Product department, and by employees with Entry Level experience and employees with 1 to 3 Years experience. However, employees with 6 to 10 Years experience have a slightly more favorable view of the CEO. When compared to Volunteers of America’s competitors, Mike King ranks below The Salvation Army CEO Commissioner Kenneth G. Hodder.

Volunteers of America Leadership

The Volunteers of America Executive Team is rated a “C” and led by CEO Mike King, Senior Vice President, Organizational Development Nicole Jones, and Executive VP, Affiliate Relations Margaret Ratcliff

  • Mike King  CEO / President

    Mike King CEO / President

    Mike King serves as the CEO / President of Volunteers of America.

  • Nicole Jones Senior Vice President, Organizational Development

    Nicole Jones serves as the Senior Vice President, Organizational Development of Volunteers of America. Nicole started at... read more

  • Margaret Ratcliff Executive VP, Affiliate Relations

    Margaret Ratcliff serves as the Executive VP, Affiliate Relations of Volunteers of America.

  • Jatrice Gaiter Executive Vice President of External Affairs

    Jatrice Gaiter serves as the Executive Vice President of External Affairs of Volunteers of America. Jatrice started at... read more

  • Don Markelonis Executive Vice President Retail Operations

    Don Markelonis serves as the Executive Vice President Retail Operations of Volunteers of America.

  • Karen Kipling Regional Executive Vice President

    Karen Kipling serves as the Regional Executive Vice President of Volunteers of America.

  • Robert Gibson Senior VP Innovation & capital

    Robert Gibson serves as the Senior VP Innovation & capital of Volunteers of America. Robert started at Volunteers of... read more

  • Nancy Ives VP Program Operations

    Nancy Ives serves as the VP Program Operations of Volunteers of America.

  • Michael Snow VP of Pace Operations

    Michael Snow serves as the VP of Pace Operations of Volunteers of America.

Volunteers of America Salaries

How much does Volunteers of America pay?

How much do people at Volunteers of America get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Volunteers of America is $131,780, or $63 per hour, while the estimated median salary is $130,695, or $62 per hour.

At Volunteers of America, the highest paid job is a Director of Sales at $231,315 annually and the lowest is a CS Rep at $36,000 annually. Average Volunteers of America salaries by department include: Admin at $59,823, Design at $114,620, Customer Support at $75,715, and HR at $125,872. Half of Volunteers of America salaries are above $130,695.

57 employees at Volunteers of America rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 195 ratings) while 57 employees at Volunteers of America rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 63 ratings).

Salaries contributed from Volunteers of America employees include job titles like CS Rep and Sales Manager. Comparably data has a total of 1 salary records from Volunteers of America employees.

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$93k
$93k17th Percentile
33rd Percentile
$129k
$129k33rd Percentile
50th Percentile
$183k
$183k50th Percentile
67th Percentile
$235k
$235k67th Percentile
83rd Percentile
$276k
$276k83rd Percentile
100th Percentile
$294k
$294k100th Percentile
$131,780*
Average Compensation
$130,695*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Volunteers of America Salaries by City

Volunteers of America Salaries by Department

Explore Volunteers of America Salaries

Diversity & Inclusion at Volunteers of America

Diverse employees at Volunteers of America score the company 64/100 across various culture categories, placing Volunteers of America in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Volunteers of America across various culture dimensions.

Ranked Culture the Highest

Women 59/100
Department - Customer Support
Men 72/100
Tenure - 2 to 5 Years
Diverse Employees 67/100
Department - Customer Support

Ranked Culture the Lowest

Women 54/100
Department - Admin
Men N/A/100
Diverse Employees 59/100
Department - Admin

Volunteers of America Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Volunteers of America PTO

Volunteers of America's PTO and Vacation policy typically gives 0-10 days off a year with 75% of employees expected to be work free while out of office. Paid Time Off is Volunteers of America's 2nd most important benefit besides Healthcare when ranked by employees, with 20% of employees saying it is the most important benefit. Volunteers of America's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy20%
Office Meals0%
401k Contribution80%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes25%
No75%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo17%
$1500 - $2500/mo16%
$1000 -$1500/mo17%
$500 -$1000/mo17%
Less than $500/mo33%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Volunteers of America Careers

Volunteers of America Jobs

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Let Volunteers of America Know You Want To Work There

Overview of Candidates Interested in Volunteers of America on Comparably

Candidates By Department

Operations
67%
Finance
33%

Candidates By Location

New York City
33%
Washington
33%
Dallas
33%

Frequently Asked Questions regarding Volunteers of America

Who is the CEO of Volunteers of America?

Volunteers of America CEO is Mike King, their score by employees is 61

What is Volunteers of America eNPS?

The eNPS for Volunteers of America is -20

What is the salary for IT Manager in Volunteers of America?

IT Manager average salary in the US is 129k

What are the salaries in the HR in Volunteers of America?

The average salaries for HR in Volunteers of America is 126k

Who are Volunteers of America competitors?

Volunteers of America main competitors are The Salvation Army

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