B
75/100
W.W. Grainger Claimed Company
Grainger is the leading business-to-business distributor of products and services used to maintain, repair, and operate facilities. With annual revenue of $11.5 billion, we are a trusted partner to help make tough jobs easier. More than 3.5 million customers rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support. read more
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W.W. Grainger Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
When customers are satisfied and I am making money.
Helping customers successfully in their facilities
Review from Sales Dept
Being able to work on new things and having support to progress.
Always something new to learn.
Pot luck Friday, just kidding. Work environment is fun and engaging
The work-life balance and the nice work environment.
Delivering to our customers and our employees. Win-win.
Helping customers make there work more managable.
It's a very rewarding job knowing your hard work keeps people safe and provides them the tools to manufacture some of the greatest products in our country
My co workers and boss and all the regulars that walk through the door
Review from Sales Dept
The posivity from my coworkers
Review from Sales Dept
Our regulars and laughing with the team
Review from Sales Dept
Team I work with and the ability to affect positive change
Review from HR Dept
being a leader and leading those who want to accomplish more within Grainger.
Review from Operations Dept
Having the opportunity to make meaningful contributions to the way we serve customers and create a wonderful working environment.
Review from HR Dept
Working to figure out the best way to solve problems
Review from Customer Support Dept
Co workers and atmosphere. Inviting
Review from Customer Support Dept
Getting my work completed on time
The people - easy to make friends here. Cool projects too!
Review from IT Dept
The team environment is best in class in regards to motivating you to do your best.
Review from IT Dept
What's going wrong and how can it be improved?
The brains behind the operation needs to clean house under himself. Hire people below himself that shares his beliefs. These people don't give opportunities to anyone but those they perceive to be mostly not black
Company is implementing a structured hybrid schedule with assigned dated for in office attendance and not offering any work remote options and limited flexibility when needing to work remotely "with good reason" and manager discretion.
Wrong job in the wrong culture. Improve by leaving
Grainger is known for extremely high prices and showing up a natural disasters
Review from Operations Dept
too many layers, poor customer service, slow to get results.
Review from Sales Dept
get better sales managers for National Accounts, some are good, but half are just as bad, only care about themselves, not their employees
Review from Sales Dept
at this point there is no fix. They chose to eliminate all of their seasoned sales folks and hire part time replacements. This is a company that sells industrial supplies, you need to know the products and their applications. It takes on average, 5 years to really learn the products.
Review from Sales Dept
My pay, my manager, and my job duties
Review from Operations Dept
Too stressful. Too much emphasis on stats and not enough on the quality of service.
Review from Customer Support Dept
More healthy work environment. More communication
We take call after call and only get 2 10 minute breaks and a 30 min lunch. If we go more then 1 minute being on aux after a call out manager tells us to get back on even if we still have to notate and aren’t ready for another call. It would be great to get a breather in somewhere!
Review from Customer Support Dept
i have more work than can be realistically completed in day and I'm always behind
What do you like best about your company?
Size can be good aspect sometimes
The service
Review from Design Dept
It's an excellent company to work for.
What would you most like to see improved at your company?
Treatment of outside sales and pay
Getting ready for work
Review from Design Dept
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