W.W. Grainger Employee Reviews
Out of 320 W.W. Grainger employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping W.W. Grainger improve their work culture. The IT team, with 94% positive reviews, reports the best experience at W.W. Grainger compared to all other departments at the company. The Sales team offered the most constructive feedback, with 33% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Believing in something other than themselves. Judging a book by its cover is at an all time high. & I forgive but I pray the companies karma is strong in these times.
Understanding the job. Communicating with employees.
Integrity. While the company was making record profits during the pandemic in 2020, it chose to layoff some field service people and cut the commissions to field sales.
People skills....like they would treat a customer
Review from Operations Dept
Being honest to the employees and not cheating them out of their hard earned pay. Pay fairly for the work that is expected to be done and don't take away any more from your employees.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
No yes no yes no
There are male counterparts, with less experience, making as much/more than female teammates
Review from Sales Dept
I still cant afford to live on the wage im paid, and i still cant afford healthcare
This job is a hudge pay cut from my previous job. Management will not listen to experience.
other companies have the same role for more base pay. Grainger while in an attempt to be competitive offered a raise of 10 cents. In this role they do not allow negotiations in pay.
What do your coworkers need to improve and how could you work together better?
Having the company not breed dissent among their employees
Review from Operations Dept
temperaments, and being more out going to everyone
Review from Sales Dept
it is necessary to innovate and present improvements for employees
Review from IT Dept
Equality, communication, and stop telling on others to move up but the individual is not a great employee doing their job either.
Review from Operations Dept
Talking respectfully to one another. Share tips on how to improve each others performance.
Review from Customer Support Dept
What needs to change to make the company culture better?
Get some real men in there to set the tone and policy
too big to change, management needs to stick around.
Review from Sales Dept
Management and miserable employees or those been here 10 plus years and afraid of changes
Review from Operations Dept
Put the focus back on caring about their employees, and not just on how much money they can get out of them.
Review from Sales Dept
a little more risk and I think a lot more advertising/marketing so people can find out about one of the best kept secrets in MRO supply... GRAINGER!
Review from Operations Dept
What would you improve about your company's interview process?
Include more info about expectations and culture.
Ask questions that are relevant to the position
Review from Customer Support Dept
I would not change their interview process
Review from Sales Dept
What's going wrong and how can it be improved?
The brains behind the operation needs to clean house under himself. Hire people below himself that shares his beliefs. These people don't give opportunities to anyone but those they perceive to be mostly not black
Company is implementing a structured hybrid schedule with assigned dated for in office attendance and not offering any work remote options and limited flexibility when needing to work remotely "with good reason" and manager discretion.
Wrong job in the wrong culture. Improve by leaving
Grainger is known for extremely high prices and showing up a natural disasters
Review from Operations Dept
too many layers, poor customer service, slow to get results.
Review from Sales Dept
What would you most like to see improved at your company?
Treatment of outside sales and pay
Getting ready for work
Review from Design Dept