West Elm – Customer service departments don't coordinate with each other. Order was canceled after 2 business days instead of the communicated 5 days and nobody knows who can fix it.

West Elm is an upscale retail store that features contemporary furniture designs and other housewares. read more

Customer service departments don't coordinate with each other. Order was canceled after 2 business days instead of the communicated 5 days and nobody knows who can fix it.

What do you like best about your company?

The products and the sheer talent of people there
Outlook review

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It was ok when I got paid
Review from Design Dept

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Started off great 4 years ago but the place has gone to hell

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I moved up fast from seasonal to furniture and it is a learn on the job kind of job. i love it

Briefly describe your overall experience at your company

Really talented people who work there, unfortunately the executive team is incompetent.

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