West Elm – Customer Service. This is the worst experience I have ever had. I am doing THEIR job to rectify a situation and there is zero accountability or follow-up. My experience was absolutely unacceptable.

West Elm is an upscale retail store that features contemporary furniture designs and other housewares. read more

Customer Service. This is the worst experience I have ever had. I am doing THEIR job to rectify a situation and there is zero accountability or follow-up. My experience was absolutely unacceptable.

What do you like best about your company?

The products and the sheer talent of people there
Outlook review

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It was ok when I got paid
Review from Design Dept

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Started off great 4 years ago but the place has gone to hell

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I moved up fast from seasonal to furniture and it is a learn on the job kind of job. i love it

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Really talented people who work there, unfortunately the executive team is incompetent.

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