West Elm – Your customer service is awful. They are rude, uninformed, disconnect you constantly and the wait time is ridiculous. They all need retraining

West Elm is an upscale retail store that features contemporary furniture designs and other housewares. read more

Your customer service is awful. They are rude, uninformed, disconnect you constantly and the wait time is ridiculous. They all need retraining

What do you like best about your company?

The products and the sheer talent of people there
Outlook review

Briefly describe your overall experience at your company

It was ok when I got paid
Review from Design Dept

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Started off great 4 years ago but the place has gone to hell

Briefly describe your overall experience at your company

I moved up fast from seasonal to furniture and it is a learn on the job kind of job. i love it

Briefly describe your overall experience at your company

Really talented people who work there, unfortunately the executive team is incompetent.

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