West Elm is an upscale retail store that features contemporary furniture designs and other housewares. read more
West Elm uses bait and switch tactics, promising items are in stock and ready to ship, when they will actually sit for months due to their flat rate policy. It is intentionally deceiving to get the sale. Their customer service provides only platitudes and is unhelpful. I am furious with this company
Other Employee Reviews for West Elm
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