West Elm – There is no customer mindset. Showroom sales people don't seem to pay you any mind unless yiu appear to be a big spender. Customer service team is amazing, very friendly, but are not empowered to help the customer and just pass you from call center to call center. | Comparably

West Elm – There is no customer mindset. Showroom sales people don't seem to pay you any mind unless yiu appear to be a big spender. Customer service team is amazing, very friendly, but are not empowered to help the customer and just pass you from call center to call center.

West Elm is an upscale retail store that features contemporary furniture designs and other housewares. read more
EMPLOYEE
PARTICIPANTS
148
TOTAL
RATINGS
1304

There is no customer mindset. Showroom sales people don't seem to pay you any mind unless yiu appear to be a big spender. Customer service team is amazing, very friendly, but are not empowered to help the customer and just pass you from call center to call center.

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It was ok when I got paid

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