
There is no empathy for customers or the members.
The business is a global venture. Stop thinking like Americans.
Be more sensitive to the employee’s needs and not only on the bottom lin
They are genuine and with good hearts. However, the structure in place is broken.
The company needs to do more benchmarking with other companies to understand the people and the market. Stop treating people as fungible assets.
Have greater interaction with the candidate and not just try to sell a false narrative. The candidate will figure it out in the end.