Whataburger Outlook Employee Reviews | Comparably
Whataburger Claimed Company
Whataburger is an American privately held regional fast food restaurant chain, based in San Antonio, Texas, that specializes in hamburgers. read more
EMPLOYEE
PARTICIPANTS
1389
TOTAL
RATINGS
10870
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Whataburger Outlook Employee Reviews

What makes you most happy at work?

the enviornment feels very safe and friendly

The pay plan is pretty good

My coworkers make the days go by faster.

Review from Customer Success Dept

When i know that i have made someone happy and when i have successfully taught someone something new

The employees are friendly, and some of the customers are pleasant. The employees and some managers contribute to making my workday better.

The love from my crew

I feel like I actually have a career path rather than a job and a visible one. A very attainable one.

Review from Operations Dept

Doing a great job at all tasks that are assigned

Getting through our rush hours fast & accurately

Friends working with you to take the orders out

Nothing going home or vacation

Being with coworkers and doing my job to the best of my ability

When I work weekends the mangers that do the most are not there after 10

Knowing I can work with others to accomplish one goal

Seeing my team members happy

Clocking out and getting paid

The customers are my reason to keep the whataburger standards so high.

When I get respected and time to work

Greeting and interacting with them

I'm respected and it means alot to me

Review from Operations Dept

What's going wrong and how can it be improved?

They don't Spend man hours on cleaning the restaurant is cellulitis in the back kitchen or bacteria, growing behind the sink place is nasty because they think making hamburgers is all they need to do. They making hamburgers on top of nasty shit.

Enforce better training to have efficient employees

The customers only come to whataburger because its still a gimmick in out market plus its 24/7!! I can almost guarantee this place will be out of business in a year!

Review from Customer Success Dept

The company doesn't cater towards everyone, I'm vegan, I became vegan several months after I started working there. They don't have plant-based patties so I can't eat anything there except fries.

Get a new op that is with everyone and the company not someone that is all about them self and only them self

I wanna work the days I'm supposed to and work 5 days instead 3

favorites are picked. Turnover will stay the same

Review from Sales Dept

They need to do everything better its a miserbale job and the pay isnt worth the treatment

They dont care if all the online are in the front nor theCustomer that been waiting for their orders . Line can be all the way to the street . Unbothered

Not being paid the correct amount and to be paid an appropriate amount

They are unprofessional problematic anf have too many negative emotions

Review from Sales Dept

Not happy with Whataburger No teamwork

Amount of employees, amount of managers, quality of the shif lead

Look, it is not complicated. Fast, accurate food, served in a clean restaurant, with great customer service. Thats all we need, not the COO of the company filing out deployment charts and trying to re invent the wheel

Review from Operations Dept

Start with not paying new hire more than those who already work there. It one thing to give a person a raise base on work experience, but hiring on new unexperienced staff at hirer wages is just not right.

Fire the whole staff at this store. Only thing that can be done

More team effort and leadership

The workers to be improved

Management attitudes being overworked, it can be improved by right management in place

Slow time of service, ive watched people wait in line for 17 minutes for a medium drink

What do you like best about your company?

The food and discount amazing

Review from Marketing Dept

The team we created is awesome

Review from Product Dept

The culture and the amazing employees.

What would you most like to see improved at your company?

The pay and benefits cost

Review from Marketing Dept

benefits and perks in addition to creating a streamlined experience.

Review Sentiment at Whataburger

70
70%
30
30%

About Whataburger's Outlook

C-
61/100

Where This Score Ranks Whataburger's Outlook

BOTTOM
30%

In the Bottom 30% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in San Antonio, TX

5th

5th place versus 5 competitors rated on Comparably

Whataburger's Outlook is scored a C- by 2134 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Whataburger's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Success department’s negative scores cause Outlook to be one of Whataburger's weaker culture attributes amongst employees. Use the filters below to understand Whataburger employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 3 days ago.

Rate Outlook the Highest

  • Tenure - Over 10 Years
    +39%
  • Department - Customer Support
    +25%
  • Tenure - Less than 1 Year
    +15%

Rate Outlook the Lowest

  • Ethnicity - Other
    -22%
  • Department - Customer Success
    -17%
  • Department - HR
    -10%

How Whataburger's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1360 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

58
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic26%
Good31%
Neutral26%
Bad11%
Terrible6%
How do your customers perceive your company?
AnswerPercent
Yes56%
No44%
Are you typically excited about going to work each day?
×
Rate your company