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Whataburger Claimed Company
Whataburger is an American privately held regional fast food restaurant chain, based in San Antonio, Texas, that specializes in hamburgers. read more
Whataburger Company Culture
Whataburger Culture
This score is derived from employee ratings & reviews2.9/5
Whataburger's Overall Culture is rated C-
Top Rated Culture Dimensions
Office Culture
AProfessional Development
BEnvironment
C+Gender
C+Diversity
CWhataburger CEO
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Ed Nelson
65 /100
See More
Diversity at Whataburger
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Diverse employees at Whataburger have rated Office Culture, Environment, and Retention as the highest categories they have scored
Women at Whataburger
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at Whataburger have rated Office Culture, Environment, and Professional Development as the highest categories they have scored
Whataburger eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-16
Whataburger employees are -16% more likely to recommend Whataburger as a great place to work
| 35% | Promoters |
|---|---|
| 14% | Passives |
| 51% | Detractors |
Working at Whataburger
Working at Whataburger is rated below average by 1389 employees, across various culture dimensions. Whataburger employees rate Office Culture highest among all categories, and think that Team and Meetings have the most room for improvement, putting Whataburger’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in San Antonio, TX. See below in detail how working at Whataburger was rated by employees.
Overall Company Culture at Whataburger
C-
Overall Company Culture at Whataburger is rated C-
Last updated 3 days ago
Bottom
30%
Whataburger ranks in the Bottom 30% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Whataburger Employee Reviews
Out of 961 Whataburger employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Whataburger improve their work culture.
| Positive Reviews | 70% |
|---|---|
| Constructive Feedback | 30% |
Positive Reviews From Whataburger Employees
- What makes you most happy at work?the enviornment feels very safe and friendly
- What are some of the best things about your team?everyone stays coorapative and participating
- What are some of the best things about your team?The team is seamless, I will say depending on location, if they moved you around a lot, certain areas are not very good on their internal customer service
Constructive Feedback From Whataburger Employees
- What do your coworkers need to improve and how could you work together better?Having initiative to actually work, work ethic, and, respect
- What does the leadership team need to get better at?They need to get better at not picking favorites, employing better people (one's with actual work ethic), and not make work degrading.
- Why do you feel undervalued and what would make you feel better about your compensation?You are welcome to work at my store and you will find out. Be an uncover boss.
Whataburger Company Information
Whataburger Company Overview
Whataburger is an American privately held regional fast food restaurant chain, based in San Antonio, Texas, that specializes in hamburgers.
Whataburger Mission, Vision & Values
Whataburger Mission Statement
Win Our Customers' Hearts Every Time
Whataburger Vision Statement
To be a standout leader in the fast food burger industry as a great company, stay true to our family owned and operated roots, and always serve a great burger that is made to order when it's ordered.
Whataburger Values
- Pride, Care, Love
| Headquarter | 300 Concord Plaza Dr. San Antonio, TX 78216 United States of America |
|---|---|
| Website | whataburger.com |
| Founding Date | 1950 |
| Tel | 210-496-6000 |
| Company Status | Private |
| Jobs | whataburger.com/careers |
| Social Sites |
Whataburger Competitors
Whataburger competitors include In-N-Out Burger, Five Guys Burgers & Fries, Chick-fil-A, and McDonald's. Whataburger ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Whataburger compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Whataburger Employees
1389 employees at Whataburger have reviewed Whataburger across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 3 days ago.
Overall, the 1389 Whataburger employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Whataburger are not very pleased with their total compensation at Whataburger, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Whataburger are not very pleased with their team. 1389 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Whataburger are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Whataburger believe the environment at Whataburger is positive. Most Participants believe the pace of work at Whataburger is extremely fast. About 69% of the employees at Whataburger work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Whataburger are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Whataburger employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Whataburger report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Whataburger have 1 meeting
Meetings
A Day in the Life
70% of Whataburger employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Whataburger employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
78% of Whataburger employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Whataburger employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
52% of Whataburger employees call their work environment negative
Environment
Joining Whataburger - Employee Onboarding
The prevailing opinion from employees about joining Whataburger is that the company was prepared on their first day. Whataburger employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Whataburger KPIs and OKRs
At Whataburger 60% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Whataburger's KPIs and OKRs is essential for its success. Out of 16 Whataburger employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 11 have said yes.
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Whataburger CEO & Leadership
Whataburger CEO - Ed Nelson
65 /100
Ed’s approval rate is lower compared to CEOs at similar sized companies, putting Ed in the Bottom 40% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in San Antonio, TX. Ed Nelson’s employees rank Whataburger in the Top 10% for Office Culture, in the Top 35% for Professional Development, and in the Top 50% for Environment. Nelson is generally unpopular with Whataburger employees, but ranks especially low with employees identified with Other ethnicities, and by employees in the HR department and Non-Binary employees. However, employees with the company for Over 10 Years have a slightly more favorable view of the CEO. When compared to Whataburger’s competitors, Ed Nelson ranks below both Five Guys Burgers & Fries CEO Jerry Murrell and Chick-fil-A CEO Dan Cathy.
Whataburger Leadership
The Whataburger Executive Team is rated a “C” and led by CEO Ed Nelson, President Ed Nelson, and VP Business Operations - Whatabrands Mazzocco Leonard
Ed Nelson CEO / President
Ed Nelson serves as the CEO / President of Whataburger.
Mazzocco Leonard VP Business Operations - Whatabrands
Mazzocco Leonard serves as the VP Business Operations - Whatabrands for Whataburger. Mazzocco started at Whataburger in... read more
Michael Gibbs Executive Vice President and General Counsel
As Whataburger’s executive vice president and general counsel, Mike Gibbs leads a team of professionals who oversee a... read more
Richard Scheffler Vice President - Marketing and Innovation
Richard Scheffler serves as the Vice President - Marketing and Innovation of Whataburger. Richard currently resides in... read more
Michael Sobel Senior Vice President, Retail Segment
As senior vice president and head of Whataburger’s retail segment, Mike Sobel oversees a team of professionals managing... read more
Joe Shannon Vice President, Chief Information Officer
As vice president, chief information officer for Whatabrands, Joe Shannon is responsible for driving technology strategy... read more
Rob Rodriguez Senior Vice President, Restaurants, and Chief Restaurant Operating Officer
Rob Rodriguez is responsible for the continued growth of more than 830 Whataburger restaurants and more than 44,000... read more
Whataburger Salaries
How much does Whataburger pay?
How much do people at Whataburger get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Whataburger is $136,799, or $65 per hour, while the estimated median salary is $131,470, or $63 per hour.
At Whataburger, the highest paid job is a Director of Sales at $230,275 annually and the lowest is a Receptionist at $39,131 annually. Average Whataburger salaries by department include: Communications at $103,771, Operations at $113,032, Business Development at $155,557, and Design at $94,877. Half of Whataburger salaries are above $131,470.
561 employees at Whataburger rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 1667 ratings) while 537 employees at Whataburger rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 552 ratings).
Salaries contributed from Whataburger employees include job titles like Architect, Senior Developer, HR Manager, and Sales Associate. Comparably data has a total of 2 salary records from Whataburger employees.
Last updated 3 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $99k | $99k | 17th Percentile |
33rd Percentile $131k | $131k | 33rd Percentile |
50th Percentile $188k | $188k | 50th Percentile |
67th Percentile $244k | $244k | 67th Percentile |
83rd Percentile $274k | $274k | 83rd Percentile |
100th Percentile $305k | $305k | 100th Percentile |
$136,799*
Average Compensation
$131,470*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Whataburger Salaries by City
Whataburger Salaries by Department
Diversity & Inclusion at Whataburger
Diverse employees at Whataburger score the company 65/100 across various culture categories, placing Whataburger in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Whataburger across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Whataburger Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Whataburger PTO
Whataburger's PTO and Vacation policy typically gives 0-10 days off a year with 86% of employees expected to be work free while out of office. Paid Time Off is Whataburger's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Whataburger's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Whataburger Careers
Whataburger Jobs
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Let Whataburger Know You Want To Work There
Overview of Candidates Interested in Whataburger on Comparably
Candidates By Department
Marketing | 50% | |
|---|---|---|
Operations | 50% |
Candidates By Location
San Antonio | 50% | |
|---|---|---|
Round Rock | 50% |
Frequently Asked Questions regarding Whataburger
What is Whataburger address?
Whataburger location is at 300 Concord Plaza Dr.
Who is the CEO of Whataburger?
Whataburger CEO is Ed Nelson, their score by employees is 65
What is Whataburger eNPS?
The eNPS for Whataburger is -16
What is the salary for Engineering Manager in Whataburger?
Engineering Manager average salary in the US is 175k
What are the salaries in the Marketing in Whataburger?
The average salaries for Marketing in Whataburger is 140k
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