Whataburger Environment Employee Reviews | Comparably
Whataburger Claimed Company
Whataburger is an American privately held regional fast food restaurant chain, based in San Antonio, Texas, that specializes in hamburgers. read more
EMPLOYEE
PARTICIPANTS
1389
TOTAL
RATINGS
10870
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Whataburger Environment Employee Reviews

What is most positive about the culture and environment at your company?

The team members and the customers interacting

The people n the customers

The employees are friendly, and some of the customers are pleasant.

Friendly postive people and work load is fair

I do the best that I can do

I get the job done and do the best that I can do

The morning cooks are nice.

We all just want everyone to succeed

Review from Operations Dept

it is a positive environment

Nothing is positive at 1107

The managers like to act like a family, but some of the actions they do such as denying breaks throughout the entire shift make it feel less like a family oriented workplace and more like a workshop.

Review from Product Dept

We foster a friendly environment, we don't tolerate hostility among team members and are quick to squash the beef so to say.

The workers and a few of the managers

The variety of people and different ages. We laugh a lot.

Being nice to the customers

Review from Customer Success Dept

Helping each other in my morning shift But when i am scheldued in the mid evening no help

There's really nothing positive about the culture and environment at my company location they no longer teach employees about hard work as a team instead of working as individuals

The downtime we have tends to be filled with jokes and light talking and its somewhat enjoyable though the instant we get busy or slammed if you will it goes right back to terrible.

The atmosphere is Very pleasant!

The atmosphere is Very pleasant!

What needs to change to make the company culture better?

Change the gm and management

Start motivating the managers/staff with better pay and real bonuses. Stop threatening staff with petter crap

Review from Customer Success Dept

better oversite from outside sources

Review from Sales Dept

Need to have a drug test to managers and employees

Management, employees and to stop running out if product.

The entire management team needs to be restaffed and made from the ground up most of the management at 1119 is incapable and i was often left to do their jobs for them as a team member and team lead

The attitude of the managment

Review from Sales Dept

Leaders should focus on building trust and respect

Mangers need to treat all team members the same even if their not friends

To many people have poor work ethics. Always on their phones. Never wanting to take inititive.

Better Leadership, Active General Management, Management who has been trained in both policy and proceedure.

Management , some people are not meant to have power because they abuse it

Review from Customer Success Dept

The management for sure, if everybody was on the same page when it comes to things then the job would be a good job. I feel like everybody is for themseves when it comes down to it. Nobody wants to work when they need to

People need to start putting customer service as thier highest priority again

everything. no one listens to anything people are saying as far as communication between management and staff. one of the team leaders literally throws temper tantrums and hides in the bathroom during their shift

Bring back true pride care and love.

Review from Operations Dept

Less accusing Team members, more correcting

Review from Admin Dept

hire better employees with different skill sets

Review from Sales Dept

They need to listen to complaints and come up with solutions. Management also needs to stop playing faveorites.

Review from Customer Support Dept

Do things that make the team more unified.

Review from Sales Dept

Review Sentiment at Whataburger

70
70%
30
30%

About Whataburger's Environment

C+
68/100

Where This Score Ranks Whataburger's Environment

TOP
50%

In the Top 50% of 1188 similar size companies on Comparably

?

Not enough ratings to compare against companies in San Antonio, TX

5th

5th place versus 5 competitors rated on Comparably

The environment at Whataburger is considered positive by 48% of employees and regarded as having an “extremely fast” work pace by 156 employees. Whataburger ranks in the Top 50% of 1188 similar sized companies (10,000+ Employees) on Comparably.

Rate Environment the Highest

  • Tenure - Less than 1 Year
    +14%
  • Department - Customer Support
    +12%
  • Department - Sales
    +9%

Rate Environment the Lowest

  • Ethnicity - Other
    -13%
  • Department - Customer Success
    -5%
  • Department - HR
    -1%

How Whataburger's Environment Score is Calculated

FILTER RATINGS BY

Results from 412 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less40%
829%
1018%
125%
More than 128%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast38%
Comfortably fast31%
Moderate20%
A bit slow5%
Bureaucratic6%
What's the work pace at your company?
AnswerPercent
Positive48%
Negative52%
Is your work environment positive or negative?
AnswerPercent
Yes33%
No67%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes64%
No36%
Do you have a close friend at work?
AnswerPercent
5% or Less56%
5-10%19%
10-25%19%
25-50%6%
50%+0%
What % of the time are you bored at work?
×
Rate your company