Zenith American Solutions Client Fund Accounting - Accounts Receivable Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Great Communications out to all employees.
Posted 9 days ago
Executive team has big ideas for how to improve services and tools for performing job. Executive team will listen to feedback when issues are presented.
Posted 12 days ago
A good mix of strengths, shared goals and open communication
The only leadership team I speak with is our direct manager. Seems as of late leadership is just giving more work to do. All tho in the long run it is to save work.
The new manager has listened to our comments and years of experience we have with the company.
What does the leadership team need to get better at?
Being more familiar with the employees workload
What is the best part about your compensation package?
Pay is generally good and there is room for some negotiation on pay if you bring it up. The health insurance is pricey but since I am on a office plan and not the national plan, the benefits are good.
Posted 12 days ago
The medical & dental benefits.
Everything is fair with the exception of health benefits
Fair pay, amount of paid time off for holidays.
Monthly internet allowance and ability to work from home
Why do you feel undervalued and what would make you feel better about your compensation?
It seems that we are underpaid compared to other TPA's
Posted 9 days ago
Higher pay, obviously. Having an exceptional performance review only to be told there is no room in the budget to compensate the superb work you have been doing. Then having additional, more time consuming duties placed on you for the same salary is a JOKE.
The work is not truly tied to the job classifications. Employees with longevity seem to be pulling loads in other areas not just under the work classification that you are in. Years past we were able to pick out "anniversary" gifts. Welfare benefits are worse I have ever seen.
With the years of experience I have with this company the salary does not show that. You can get paid more being a school bus driver than what we get paid. We are definitely undervalued. And then we see all upper management new hires and those lower worker bees being laid off.
What are some of the best things about your team?
Always impressed with the people i work with at Zenith day to day. They care and want to serve their groups at a high level.
Posted 12 days ago
We all work well together and always willing to help each other
collaboration and problem solving skills
When you say "your team" exactly what team? Just the team of co-workers that do the same work as each other? The office location team? You see the problem here?
We have been with the company so long that we have seen it all. We know how to fix issues for the client and make sure that they are taken care of.
What do your coworkers need to improve and how could you work together better?
Communication on our team is not great. The team seems to be split and not want to work together.
Posted 9 days ago
I work from home--I prefer to be on my own
Responding to communications promptly. Complete their tasks that they are responsible to do.
What is most positive about the culture and environment at your company?
The culture at ZAS is fair and provides the tools needed to get the job done.
Posted 9 days ago
The people who work for clients and members genuinely seem to care. I am always impressed with the ideas and effort people bring. The ability to work a hybrid schedule is also a very nice perk to have.
Posted 12 days ago
That I work from home
We are safe to share ideas, ask questions and information is shared between leadership and staff and there is clear expectations on our performance goals . We receive regular feedback and we all work together to meet our goals.
We stick together under the most dysfunctional circumstances. More work, more demands, less time
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
I am happy when the team meets all goals and members are happy with our service.
Posted 9 days ago
I like to solve problems and have new things to deal with every day. I want to have groups run efficiently and with minimal issues or issues that affect members.
Posted 12 days ago
I get to work from home.
When I don't have a lot of "fire's" to put out. Meaning it is a smooth day I could focus on MY JOB and complete it.
Making the client happy. Resolving issues, and getting a good days work in. This makes the day go by fast and fulfilling.
What's going wrong and how can it be improved?
Employees are not treated the same. Accountability.
Too much thrown at staff at once. BIG projects, massive layoffs. Broken technology being implemented. Stakeholders unaware or uninterested in anything but bottom line
What do you like best about your company?
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What would you most like to see improved at your company?
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