Zenith American Solutions Client Services Department Employee Reviews | Comparably
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives. read more
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EMPLOYEE
PARTICIPANTS
232
TOTAL
RATINGS
6669

Zenith American Solutions Client Services Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Nice, Happy and understanding and easy to work with.

I like it that they are open to discuss any situation or problem.

My manger is down to earth, understanding and motivating.

They are very easy to go to and not intimidating. They give me the freedom to ask questions and make decisions on my own

My immediate leadership team is excellent. We work well together and strive towards the same goals when representing our clients.

What does the leadership team need to get better at?

Leadership Reviews

They need to hire more people to do the work instead of reducing, and not replacing. Fix what's broken with all the systems, make the current clients happy - they will tell other Trustees about Zenith when the services they pay us for is TOP NOTCH, it can't be great if it's flawed.

Posted 3 days ago

What is the best part about your compensation package?

Compensation Reviews

I have excellent insurance coverage

Posted 3 days ago

I appreciate my health coverage, with family members who have medical problems - it's comforting to know I have it.

Posted 3 days ago

That I have active coverage.

My salary is very good. I also like the time off policy -- it's very flexible and that is much appreciated.

the medical for my family

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel that for my years with the company and against the industry standard, I am underpaid. If our health benefits and company perks were better, I would be less unhappy with my salary.

Compared to the other companies, I am at the low end, and I have to pay for my benefits. A senior in other departments who don't pay benefits is making more than me since I have to pay for benefits. Other companies also give you incentives for those who donate to charities.

What are some of the best things about your team?

Team Reviews

I have some of the best coworkers. They are helpful and caring.

Posted 3 days ago

We ARE A TEAM! We work well together.

Posted 3 days ago

They are kind, good, funny and caring and always wanting to help out. Good people I enjoy working with.

I like the camaraderie of working next to my office mates on the hallway. While we don't work on the same accounts, it is helpful to be able to compare notes etc.

My team are all helpful

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Zenith American Solutions yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The diversity of the lower level employees, almost everyone that I have had any dealing with has been extremely nice and very helpful. I would say that they are the ones that make Zenith what it is.

Posted 3 days ago

Good people to easley work with.

The group events such as opening day cookout. Very positive for the company overall.

my executive team and peers are positive however there is quite a bit of negativity from the bargaining unit in our office

My department is the reason for being postivie

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Zenith American Solutions yet.
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What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Zenith American Solutions yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Zenith American Solutions yet.
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What makes you most happy at work?

Outlook Reviews

Nice people to work with and good environment.

Collaborating with others and working on a project where I can use my skills to make a difference for a participant.

The money and helping the members and providers

I love my clients and my peers

Accomplishing the tasks I have set for the day.

What's going wrong and how can it be improved?

Outlook Reviews

The focus of the top executives is on the budget and the investors, not on the clients that are the source of the income. Happy clients bring on more business. Make the existing clients happy with good products and they will bring in new clients. Word of mouth is the best advertisement there is!

Posted 3 days ago

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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Review Sentiment at Zenith American Solutions

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