Cumberland Farms vs Dunkin' | Comparably
Comparably
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Cumberland Farms
EMPLOYEE
PARTICIPANTS
514
TOTAL
RATINGS
4576
Dunkin'
EMPLOYEE
PARTICIPANTS
3186
TOTAL
RATINGS
27230

Cumberland Farms vs Dunkin'

Compare Cumberland Farms versus Dunkin' for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 514 employees and customers of Cumberland Farms and 3186 employees and customers of Dunkin'.

Cumberland Farms

Cumberland Farms's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Cumberland Farms.

Dunkin'

Dunkin''s brand is ranked #43 in the list of Global Top 100 Brands, as rated by customers of Dunkin'.

2.4/5
Product Quality
3.6/5
2.5/5
Pricing
3.4/5
2.1/5
Customer Service
3.4/5
-37
NPS Score
27%Promoters
9%Passive
64%Detractors
11
NPS Score
47%Promoters
17%Passive
36%Detractors

Net Promoter Score
Winner by 48

See how Cumberland Farms compares to its competitors

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Working at Cumberland Farms vs Working at Dunkin'

Ari Haseotes Cumberland Farms' CEO
53 / 100

CEO Rating
Winner by 4%

David Hoffman Dunkin' CEO
David Hoffman
49 / 100

CEO Rating

Cumberland Farms

Cumberland Farms doesn't have enough ratings to calculate the Team Culture Ratings.

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Dunkin'

Employees at Dunkin' rate their CEO, David Hoffman, 49/100. This score is 4% lower than the scores of Cumberland Farms' CEO, Ari Haseotes. Employees in the Marketing and Communications departments rate David Hoffman the highest.

CEO Score 53
CEO Score
CEO Score 49
Overall Culture 53
Overall Culture
Overall Culture 51
-38
eNPS
-53
Gender Score 51
Gender Score
Gender Score 58
Diversity Score 48
Diversity Score
Diversity Score 59
Perk And Benefits 53
Perk And Benefits
Perk And Benefits 37
Professional Dev. 39
Professional Dev.
Professional Dev. 46

Overall Culture at Cumberland Farms vs Dunkin'

53
/ 100
Cumberland Farms

Employees at Cumberland Farms rate their Overall Culture a 53/100, with HR and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

51
/ 100
Dunkin'

Employees at Dunkin' rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

  • Cumberland Farms53
  • Dunkin'51

Employee Net Promoter Score at Cumberland Farms vs Dunkin'

-38
eNPS
Cumberland Farms
109 Promoters 25%
54 Passives 12%
274 Detractors 63%

Employee Net Promoter Score
Winner by 15%

-53
eNPS
Dunkin'
469 Promoters 18%
293 Passives 11%
1856 Detractors 71%
  • Cumberland Farms-39
  • Dunkin'-54

Gender Score at Cumberland Farms vs Dunkin'

51
/ 100
Cumberland Farms

Employees at Cumberland Farms rate their Gender Score a 51/100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

58
/ 100
Dunkin'

Employees at Dunkin' rate their Gender Score a /100, with Marketing and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

  • Cumberland Farms
  • Dunkin'58

Diversity Score at Cumberland Farms vs Dunkin'

48
/ 100
Cumberland Farms

Employees at Cumberland Farms rate their Diversity Score a 48/100, with Customer Support and Sales as the two departments that rate their experience the highest.

59
/ 100
Dunkin'

Employees at Dunkin' rate their Diversity Score a /100, with Communications and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

  • Cumberland Farms
  • Dunkin'59

Perk and Benefits Score at Cumberland Farms vs Dunkin'

53
/ 100
Cumberland Farms

Employees at Cumberland Farms rate their Perk and Benefits Score a 53/100, with Customer Success and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 16%

37
/ 100
Dunkin'

Employees at Dunkin' rate their Perk and Benefits Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.

  • Cumberland Farms
  • Dunkin'37

Professional Development Score at Cumberland Farms vs Dunkin'

39
/ 100
Cumberland Farms

Employees at Cumberland Farms rate their Professional Development Score a 39/100, with Sales as the department that rate their experience the highest.

46
/ 100
Dunkin'

Employees at Dunkin' rate their Professional Development Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 7%

  • Cumberland Farms
  • Dunkin'46

Leadership Culture Ratings vs Dunkin'

Cumberland Farms
50 / 100

Leadership Culture Ratings vs Dunkin'
Winner by 3%

Dunkin'
47 / 100

Cumberland Farms rates % higher than Dunkin' on Leadership Culture Ratings vs Dunkin' Ratings based on looking at 7075 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Do you feel comfortable giving your boss negative feedback?".

  • Cumberland Farms50
  • Dunkin'47

Compensation Culture Ratings vs Dunkin'

Cumberland Farms
50 / 100

Compensation Culture Ratings vs Dunkin'
Winner by 10%

Dunkin'
40 / 100

Cumberland Farms rates % higher than Dunkin' on Compensation Culture Ratings vs Dunkin' Ratings based on looking at 4825 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your Benefits?".

  • Cumberland Farms
  • Dunkin'40

Team Culture Ratings vs Dunkin'

Cumberland Farms
53 / 100
Dunkin'
54 / 100

Cumberland Farms rates % lower than Dunkin' on Team Culture Ratings vs Dunkin' Ratings based on looking at 4273 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

  • Cumberland Farms
  • Dunkin'54

Environment Culture Ratings vs Dunkin'

Cumberland Farms
64 / 100
Dunkin'
66 / 100

Cumberland Farms rates % lower than Dunkin' on Environment Culture Ratings vs Dunkin' Ratings based on looking at 3997 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What's the work pace at your company?".

  • Cumberland Farms
  • Dunkin'66

Sentiment Culture Ratings vs Dunkin'

Cumberland Farms
52 / 100

Sentiment Culture Ratings vs Dunkin'
Winner by 2%

Dunkin'
50 / 100

Cumberland Farms rates % higher than Dunkin' on Sentiment Culture Ratings vs Dunkin' Ratings based on looking at 6074 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

  • Cumberland Farms52
  • Dunkin'50

See how Cumberland Farms compares to its competitors

See how Dunkin' compares to its competitors