Cumberland Farms

EMPLOYEE PARTICIPANTS: 510

TOTAL RATINGS: 4565

Dunkin'

EMPLOYEE PARTICIPANTS: 3172

TOTAL RATINGS: 27162

Cumberland Farms vs Dunkin'

Compare Cumberland Farms versus Dunkin' for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 510 employees and customers of Cumberland Farms and 3172 employees and customers of Dunkin'.

Cumberland Farms

Cumberland Farms's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Cumberland Farms.

Dunkin'

Dunkin''s brand is ranked #43 in the list of Global Top 100 Brands, as rated by customers of Dunkin'.

2.4/5

Product Quality

3.6/5

2.5/5

Pricing

3.4/5

2.2/5

Customer Service

3.4/5

-36

NPS Score

27%	Promoters
10%	Passive
63%	Detractors

NPS Score

47%	Promoters
17%	Passive
36%	Detractors

Net Promoter Score
Winner by 47

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Working at Cumberland Farms vs Working at Dunkin'

53 / 100

CEO Rating
Winner by 4%

David Hoffman

49 / 100

CEO Rating

Cumberland Farms

Cumberland Farms doesn't have enough ratings to calculate the Team Culture Ratings.

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Dunkin'

Employees at Dunkin' rate their CEO, David Hoffman, 49/100. This score is 4% lower than the scores of Cumberland Farms' CEO, Ari Haseotes. Employees in the Marketing and Communications departments rate David Hoffman the highest.

CEO Score 53

CEO Score

CEO Score 49

Overall Culture 53

Overall Culture

Overall Culture 51

-38

eNPS

-53

Gender Score 51

Gender Score

Gender Score 58

Diversity Score 48

Diversity Score

Diversity Score 59

Perk And Benefits 53

Perk And Benefits

Perk And Benefits 37

Professional Dev. 39

Professional Dev.

Professional Dev. 46

Overall Culture at Cumberland Farms vs Dunkin'

/ 100

Cumberland Farms

Employees at Cumberland Farms rate their Overall Culture a 53/100, with HR and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

/ 100

Dunkin'

Employees at Dunkin' rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Cumberland Farms53
Dunkin'

Employee Net Promoter Score at Cumberland Farms vs Dunkin'

-38

eNPS

Cumberland Farms

107 Promoters 25%

53 Passives 12%

273 Detractors 63%

Employee Net Promoter Score
Winner by 15%

-53

eNPS

Dunkin'

466 Promoters 18%

291 Passives 11%

1849 Detractors 71%

Cumberland Farms-39
Dunkin'

Gender Score at Cumberland Farms vs Dunkin'

/ 100

Cumberland Farms

Employees at Cumberland Farms rate their Gender Score a 51/100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

/ 100

Dunkin'

Employees at Dunkin' rate their Gender Score a /100, with Marketing and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

Cumberland Farms
Dunkin'58

Diversity Score at Cumberland Farms vs Dunkin'

/ 100

Cumberland Farms

Employees at Cumberland Farms rate their Diversity Score a 48/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Dunkin'

Employees at Dunkin' rate their Diversity Score a /100, with Communications and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

Cumberland Farms
Dunkin'59

Perk and Benefits Score at Cumberland Farms vs Dunkin'

/ 100

Cumberland Farms

Employees at Cumberland Farms rate their Perk and Benefits Score a 53/100, with Customer Success and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 16%

/ 100

Dunkin'

Employees at Dunkin' rate their Perk and Benefits Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.

Cumberland Farms
Dunkin'37

Professional Development Score at Cumberland Farms vs Dunkin'

/ 100

Cumberland Farms

Employees at Cumberland Farms rate their Professional Development Score a 39/100, with Sales as the department that rate their experience the highest.

/ 100

Dunkin'

Employees at Dunkin' rate their Professional Development Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 7%

Cumberland Farms
Dunkin'46

Leadership Culture Ratings vs Dunkin'

Cumberland Farms

50 / 100

Leadership Culture Ratings vs Dunkin'
Winner by 3%

Dunkin'

47 / 100

Cumberland Farms rates % higher than Dunkin' on Leadership Culture Ratings vs Dunkin' Ratings based on looking at 7050 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "Is your company invested in your career growth?".

Cumberland Farms50
Dunkin'

Compensation Culture Ratings vs Dunkin'

Cumberland Farms

50 / 100

Compensation Culture Ratings vs Dunkin'
Winner by 10%

Dunkin'

40 / 100

Cumberland Farms rates % higher than Dunkin' on Compensation Culture Ratings vs Dunkin' Ratings based on looking at 4813 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

Cumberland Farms
Dunkin'40

Team Culture Ratings vs Dunkin'

Cumberland Farms rates % lower than Dunkin' on Team Culture Ratings vs Dunkin' Ratings based on looking at 4266 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Cumberland Farms
Dunkin'54

Environment Culture Ratings vs Dunkin'

Cumberland Farms rates % lower than Dunkin' on Environment Culture Ratings vs Dunkin' Ratings based on looking at 3994 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "Do you have a close friend at work?".

Cumberland Farms
Dunkin'66

Sentiment Culture Ratings vs Dunkin'

Cumberland Farms

52 / 100

Sentiment Culture Ratings vs Dunkin'
Winner by 2%

Dunkin'

50 / 100

Cumberland Farms rates % higher than Dunkin' on Sentiment Culture Ratings vs Dunkin' Ratings based on looking at 6054 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "Are you typically excited about going to work each day?".

Cumberland Farms52
Dunkin'