Dunkin'

EMPLOYEE PARTICIPANTS: 3116

TOTAL RATINGS: 26807

Farmer Brothers Claimed Company

EMPLOYEE PARTICIPANTS: 10

TOTAL RATINGS: 106

Dunkin' vs Farmer Brothers

Compare Dunkin' versus Farmer Brothers for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3116 employees and customers of Dunkin' and 10 employees and customers of Farmer Brothers.

Dunkin'

Dunkin''s brand is ranked #43 in the list of Global Top 100 Brands, as rated by customers of Dunkin'.

Farmer Brothers

Farmer Brothers's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Farmer Brothers.

3.6/5

Product Quality

2.5/5

3.4/5

Pricing

2.1/5

3.4/5

Customer Service

2.3/5

NPS Score

47%	Promoters
18%	Passive
35%	Detractors

Net Promoter Score
Winner by 56

-44

NPS Score

23%	Promoters
10%	Passive
67%	Detractors

See how Dunkin' compares to its competitors

Einstein Bros. Bagels

Krispy Kreme

Krispy Kreme Doughnuts

Luby's

Yum! Brands

Tim Hortons

See how Farmer Brothers compares to its competitors

Lancaster Colony Corporation

McDonald's

Working at Dunkin' vs Working at Farmer Brothers

49 / 100

Tied

Michael Keown

49 / 100

Tied

Dunkin'

Dunkin' doesn't have enough ratings to calculate the Team Culture Ratings.

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Farmer Brothers

Employees at Farmer Brothers rate their CEO, Michael Keown, 49/100. This score is 0% lower than the scores of Dunkin' CEO, David Hoffman.

CEO Score 49

CEO Score

CEO Score 49

Overall Culture 51

Overall Culture

Overall Culture 65

-53

eNPS

-28

Gender Score 58

Gender Score

Gender Score N/A

Diversity Score 59

Diversity Score

Diversity Score N/A

Perk And Benefits 37

Perk And Benefits

Perk And Benefits N/A

Professional Dev. 48

Professional Dev.

Professional Dev. N/A

Overall Culture at Dunkin' vs Farmer Brothers

/ 100

Dunkin'

Employees at Dunkin' rate their Overall Culture a 51/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Farmer Brothers

Employees at Farmer Brothers rate their Overall Culture a /100.

Overall Culture
Winner by 14%

Dunkin'51
Farmer Brothers

Employee Net Promoter Score at Dunkin' vs Farmer Brothers

-53

eNPS

Dunkin'

456 Promoters 18%

288 Passives 11%

1828 Detractors 71%

-28

eNPS

Farmer Brothers

2 Promoters 29%

1 Passives 14%

4 Detractors 57%

Employee Net Promoter Score
Winner by %

Dunkin'-54
Farmer Brothers

Gender Score at Dunkin' vs Farmer Brothers

/ 100

Dunkin'

Employees at Dunkin' rate their Gender Score a 58/100, with Marketing and Design as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

Farmer Brothers

Farmer Brothers doesn't have enough ratings to calculate Gender Score ratings.

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Dunkin'58

Diversity Score at Dunkin' vs Farmer Brothers

/ 100

Dunkin'

Employees at Dunkin' rate their Diversity Score a 59/100, with Communications and Design as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Farmer Brothers

Farmer Brothers doesn't have enough ratings to calculate Diversity Score ratings.

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Dunkin'59

Perk and Benefits Score at Dunkin' vs Farmer Brothers

/ 100

Dunkin'

Employees at Dunkin' rate their Perk and Benefits Score a 37/100, with Communications and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner

/ 100

Farmer Brothers

Farmer Brothers doesn't have enough ratings to calculate Perk and Benefits Score ratings.

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Dunkin'37

Professional Development Score at Dunkin' vs Farmer Brothers

/ 100

Dunkin'

Employees at Dunkin' rate their Professional Development Score a 48/100, with Sales and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner

/ 100

Farmer Brothers

Farmer Brothers doesn't have enough ratings to calculate Professional Development Score ratings.

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Dunkin'48

Leadership Culture Ratings vs Farmer Brothers

Dunkin' rates % lower than Farmer Brothers on Leadership Culture Ratings vs Farmer Brothers Ratings based on looking at 5987 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Are your company's goals clear, and are you invested in them?".

Dunkin'47
Farmer Brothers

Compensation Culture Ratings vs Farmer Brothers

Dunkin' rates % lower than Farmer Brothers on Compensation Culture Ratings vs Farmer Brothers Ratings based on looking at 4072 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Dunkin'40
Farmer Brothers

Team Culture Ratings vs Farmer Brothers

Dunkin'

54 / 100

Team Culture Ratings vs Farmer Brothers
Winner

Farmer Brothers

Not enough ratings

Farmer Brothers doesn't have enough ratings to calculate the Team Culture Ratings.

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Dunkin'54

Environment Culture Ratings vs Farmer Brothers

Dunkin'

66 / 100

Environment Culture Ratings vs Farmer Brothers
Winner

Farmer Brothers

Not enough ratings

Farmer Brothers doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Dunkin'66

Sentiment Culture Ratings vs Farmer Brothers

Dunkin' rates % lower than Farmer Brothers on Sentiment Culture Ratings vs Farmer Brothers Ratings based on looking at 5139 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What makes you most happy at work?".

Dunkin'50
Farmer Brothers