Genesys Claimed Company

EMPLOYEE PARTICIPANTS: 235

TOTAL RATINGS: 2618

Liveops Claimed Company

EMPLOYEE PARTICIPANTS: 225

TOTAL RATINGS: 1898

Genesys vs Liveops

Compare Genesys versus Liveops for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 235 employees and customers of Genesys and 225 employees and customers of Liveops.

Genesys

Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.

Liveops

Liveops's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Liveops.

3.7/5

Product Quality

3.4/5

3.7/5

Pricing

3.6/5

3.7/5

Customer Service

3/5

NPS Score

44%	Promoters
23%	Passive
33%	Detractors

Net Promoter Score
Winner by 14

-3

NPS Score

45%	Promoters
7%	Passive
48%	Detractors

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See how Liveops compares to its competitors

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Working Solutions

Working at Genesys vs Working at Liveops

72 / 100

CEO Rating
Winner by 1%

Greg Hanover

71 / 100

CEO Rating

Genesys

Genesys doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Liveops

Employees at Liveops rate their CEO, Greg Hanover, 71/100. This score is 1% lower than the scores of Genesys' CEO, Tony Bates. Employees in the Operations and Customer Support departments rate Greg Hanover the highest.

CEO Score 72

CEO Score

CEO Score 71

Overall Culture 66

Overall Culture

Overall Culture 69

eNPS

Gender Score 74

Gender Score

Gender Score 68

Diversity Score 54

Diversity Score

Diversity Score 70

Perk And Benefits 67

Perk And Benefits

Perk And Benefits 53

Professional Dev. 45

Professional Dev.

Professional Dev. 71

Overall Culture at Genesys vs Liveops

/ 100

Genesys

Employees at Genesys rate their Overall Culture a 66/100, with HR and Product as the two departments that rate their experience the highest.

/ 100

Liveops

Employees at Liveops rate their Overall Culture a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

Genesys
Liveops69

Employee Net Promoter Score at Genesys vs Liveops

eNPS

Genesys

92 Promoters 47%

42 Passives 21%

63 Detractors 32%

Employee Net Promoter Score
Winner by 3%

eNPS

Liveops

87 Promoters 46%

38 Passives 20%

64 Detractors 34%

Genesys
Liveops13

Gender Score at Genesys vs Liveops

/ 100

Genesys

Employees at Genesys rate their Gender Score a 74/100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 6%

/ 100

Liveops

Employees at Liveops rate their Gender Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Genesys74
Liveops

Diversity Score at Genesys vs Liveops

/ 100

Genesys

Employees at Genesys rate their Diversity Score a 54/100, with Sales and Marketing as the two departments that rate their experience the highest.

/ 100

Liveops

Employees at Liveops rate their Diversity Score a /100, with Customer Support as the department that rate their experience the highest.

Diversity Score
Winner by 16%

Genesys54
Liveops

Perk and Benefits Score at Genesys vs Liveops

/ 100

Genesys

Employees at Genesys rate their Perk and Benefits Score a 67/100, with HR and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 14%

/ 100

Liveops

Employees at Liveops rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Genesys
Liveops53

Professional Development Score at Genesys vs Liveops

/ 100

Genesys

Employees at Genesys rate their Professional Development Score a 45/100, with Sales and Customer Support as the two departments that rate their experience the highest.

/ 100

Liveops

Employees at Liveops rate their Professional Development Score a /100.

Professional Development Score
Winner by 26%

Genesys
Liveops72

Leadership Culture Ratings vs Liveops

Genesys rates % lower than Liveops on Leadership Culture Ratings vs Liveops Ratings based on looking at 1039 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Does Your Boss Hurt Your Company Culture?".

Genesys
Liveops71

Compensation Culture Ratings vs Liveops

Genesys

67 / 100

Compensation Culture Ratings vs Liveops
Winner by 13%

Liveops

54 / 100

Genesys rates % higher than Liveops on Compensation Culture Ratings vs Liveops Ratings based on looking at 661 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Does your company give annual bonuses?".

Genesys
Liveops54

Team Culture Ratings vs Liveops

Genesys rates % lower than Liveops on Team Culture Ratings vs Liveops Ratings based on looking at 571 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Are your company's meetings effective?".

Genesys
Liveops72

Environment Culture Ratings vs Liveops

Genesys rates % lower than Liveops on Environment Culture Ratings vs Liveops Ratings based on looking at 556 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "On average, how many hours do you work a day?".

Genesys
Liveops77

Sentiment Culture Ratings vs Liveops

Genesys

71 / 100

Sentiment Culture Ratings vs Liveops
Winner by 2%

Liveops

69 / 100

Genesys rates % higher than Liveops on Sentiment Culture Ratings vs Liveops Ratings based on looking at 769 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How do your customers perceive your company?".

Genesys
Liveops69