Genesys vs Liveops | Comparably
Comparably
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Genesys Claimed Company
EMPLOYEE
PARTICIPANTS
237
TOTAL
RATINGS
2648
Liveops Claimed Company
EMPLOYEE
PARTICIPANTS
226
TOTAL
RATINGS
1903

Genesys vs Liveops

Compare Genesys versus Liveops for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 237 employees and customers of Genesys and 226 employees and customers of Liveops.

Genesys

Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.

Liveops

Liveops's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Liveops.

3.7/5
Product Quality
3.4/5
3.7/5
Pricing
3.6/5
3.7/5
Customer Service
3/5
11
NPS Score
44%Promoters
23%Passive
33%Detractors

Net Promoter Score
Winner by 14

-3
NPS Score
45%Promoters
7%Passive
48%Detractors

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See how Liveops compares to its competitors

Concentrix
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Working Solutions

Working at Genesys vs Working at Liveops

Tony Bates Genesys' CEO
72 / 100

CEO Rating
Winner by 1%

Greg Hanover Liveops' CEO
Greg Hanover
71 / 100

CEO Rating

Genesys

Genesys doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Liveops

Employees at Liveops rate their CEO, Greg Hanover, 71/100. This score is 1% lower than the scores of Genesys' CEO, Tony Bates. Employees in the Operations and Customer Support departments rate Greg Hanover the highest.

CEO Score 72
CEO Score
CEO Score 71
Overall Culture 67
Overall Culture
Overall Culture 69
15
eNPS
12
Gender Score 74
Gender Score
Gender Score 68
Diversity Score 54
Diversity Score
Diversity Score 70
Perk And Benefits 67
Perk And Benefits
Perk And Benefits 53
Professional Dev. 48
Professional Dev.
Professional Dev. 71

Overall Culture at Genesys vs Liveops

67
/ 100
Genesys

Employees at Genesys rate their Overall Culture a 67/100, with HR and Product as the two departments that rate their experience the highest.

69
/ 100
Liveops

Employees at Liveops rate their Overall Culture a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

  • Genesys67
  • Liveops

Employee Net Promoter Score at Genesys vs Liveops

15
eNPS
Genesys
94 Promoters 47%
42 Passives 21%
63 Detractors 32%

Employee Net Promoter Score
Winner by 3%

12
eNPS
Liveops
88 Promoters 46%
38 Passives 20%
64 Detractors 34%
  • Genesys16
  • Liveops

Gender Score at Genesys vs Liveops

74
/ 100
Genesys

Employees at Genesys rate their Gender Score a 74/100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 6%

68
/ 100
Liveops

Employees at Liveops rate their Gender Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

  • Genesys74
  • Liveops

Diversity Score at Genesys vs Liveops

54
/ 100
Genesys

Employees at Genesys rate their Diversity Score a 54/100, with Sales and Marketing as the two departments that rate their experience the highest.

70
/ 100
Liveops

Employees at Liveops rate their Diversity Score a /100, with Customer Support as the department that rate their experience the highest.

Diversity Score
Winner by 16%

  • Genesys54
  • Liveops

Perk and Benefits Score at Genesys vs Liveops

67
/ 100
Genesys

Employees at Genesys rate their Perk and Benefits Score a 67/100, with HR and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 14%

53
/ 100
Liveops

Employees at Liveops rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Genesys67
  • Liveops

Professional Development Score at Genesys vs Liveops

48
/ 100
Genesys

Employees at Genesys rate their Professional Development Score a 48/100, with Sales and Customer Support as the two departments that rate their experience the highest.

71
/ 100
Liveops

Employees at Liveops rate their Professional Development Score a /100.

Professional Development Score
Winner by 23%

  • Genesys47
  • Liveops

Leadership Culture Ratings vs Liveops

Genesys
69 / 100
Liveops
71 / 100

Genesys rates % lower than Liveops on Leadership Culture Ratings vs Liveops Ratings based on looking at 1047 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Does your manager seem to care about you as a person?".

  • Genesys69
  • Liveops

Compensation Culture Ratings vs Liveops

Genesys
67 / 100

Compensation Culture Ratings vs Liveops
Winner by 13%

Liveops
54 / 100

Genesys rates % higher than Liveops on Compensation Culture Ratings vs Liveops Ratings based on looking at 664 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your stock/equity compensation?".

  • Genesys67
  • Liveops

Team Culture Ratings vs Liveops

Genesys
72 / 100
Liveops
72 / 100

Tied

Genesys tied with Liveops on Team Culture Ratings vs Liveops Ratings based on looking at 574 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "What are some of the best things about your team?".

  • Genesys72
  • Liveops

Environment Culture Ratings vs Liveops

Genesys
63 / 100
Liveops
77 / 100

Genesys rates % lower than Liveops on Environment Culture Ratings vs Liveops Ratings based on looking at 559 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Does someone you work with closely, make you want to quit your job?".

  • Genesys63
  • Liveops

Sentiment Culture Ratings vs Liveops

Genesys
71 / 100

Sentiment Culture Ratings vs Liveops
Winner by 2%

Liveops
69 / 100

Genesys rates % higher than Liveops on Sentiment Culture Ratings vs Liveops Ratings based on looking at 774 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "Are you typically excited about going to work each day?".

  • Genesys71
  • Liveops

See how Genesys compares to its competitors

See how Liveops compares to its competitors