Marriott

EMPLOYEE PARTICIPANTS: 3201

TOTAL RATINGS: 23396

Ritz-Carlton Claimed Company

EMPLOYEE PARTICIPANTS: 388

TOTAL RATINGS: 1943

Marriott vs Ritz-Carlton

Compare Marriott versus Ritz-Carlton for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3201 employees and customers of Marriott and 388 employees and customers of Ritz-Carlton.

Marriott

Marriott's brand is ranked #79 in the list of Global Top 100 Brands, as rated by customers of Marriott. Their current market cap is $44.20B.

Ritz-Carlton

Ritz-Carlton's brand is ranked #49 in the list of Global Top 100 Brands, as rated by customers of Ritz-Carlton. Their current valuation is $44.20B.

3.5/5

Product Quality

4/5

3.4/5

Pricing

3.8/5

3.4/5

Customer Service

4/5

NPS Score

49%	Promoters
17%	Passive
34%	Detractors

NPS Score

62%	Promoters
12%	Passive
26%	Detractors

Net Promoter Score
Winner by 21

See how Marriott compares to its competitors

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See how Ritz-Carlton compares to its competitors

Four Seasons Hotels and Resorts

Working at Marriott vs Working at Ritz-Carlton

71 / 100

CEO Rating

Herve Humler

79 / 100

CEO Rating
Winner by 8%

Marriott

Marriott doesn't have enough ratings to calculate the Team Culture Ratings.

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Ritz-Carlton

Employees at Ritz-Carlton rate their CEO, Herve Humler, 79/100. This score is 8% higher than the scores of Marriott's CEO, Anthony Capuano. Employees in the Operations and Sales departments rate Herve Humler the highest.

CEO Score 71

CEO Score

CEO Score 79

Overall Culture 67

Overall Culture

Overall Culture 76

eNPS

Gender Score 66

Gender Score

Gender Score 52

Diversity Score 67

Diversity Score

Diversity Score 46

Perk And Benefits 64

Perk And Benefits

Perk And Benefits 75

Professional Dev. 57

Professional Dev.

Professional Dev. 68

Overall Culture at Marriott vs Ritz-Carlton

/ 100

Marriott

Employees at Marriott rate their Overall Culture a 67/100, with Design and Admin as the two departments that rate their experience the highest.

/ 100

Ritz-Carlton

Employees at Ritz-Carlton rate their Overall Culture a /100, with Operations and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

Marriott67
Ritz-Carlton

Employee Net Promoter Score at Marriott vs Ritz-Carlton

eNPS

Marriott

1147 Promoters 46%

349 Passives 14%

999 Detractors 40%

eNPS

Ritz-Carlton

149 Promoters 56%

46 Passives 17%

72 Detractors 27%

Employee Net Promoter Score
Winner by %

Marriott4
Ritz-Carlton

Gender Score at Marriott vs Ritz-Carlton

/ 100

Marriott

Employees at Marriott rate their Gender Score a 66/100, with IT and Admin as the two departments that rate their experience the highest.

Gender Score
Winner by 14%

/ 100

Ritz-Carlton

Employees at Ritz-Carlton rate their Gender Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Marriott66
Ritz-Carlton

Diversity Score at Marriott vs Ritz-Carlton

/ 100

Marriott

Employees at Marriott rate their Diversity Score a 67/100, with IT and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 21%

/ 100

Ritz-Carlton

Employees at Ritz-Carlton rate their Diversity Score a /100, with Operations as the department that rate their experience the highest.

Marriott67
Ritz-Carlton

Perk and Benefits Score at Marriott vs Ritz-Carlton

/ 100

Marriott

Employees at Marriott rate their Perk and Benefits Score a 64/100, with Engineering and IT as the two departments that rate their experience the highest.

/ 100

Ritz-Carlton

Employees at Ritz-Carlton rate their Perk and Benefits Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 11%

Marriott64
Ritz-Carlton

Professional Development Score at Marriott vs Ritz-Carlton

/ 100

Marriott

Employees at Marriott rate their Professional Development Score a 57/100, with Product and Finance as the two departments that rate their experience the highest.

/ 100

Ritz-Carlton

Employees at Ritz-Carlton rate their Professional Development Score a /100, with Operations as the department that rate their experience the highest.

Professional Development Score
Winner by 11%

Marriott56
Ritz-Carlton

Leadership Culture Ratings vs Ritz-Carlton

Marriott rates % lower than Ritz-Carlton on Leadership Culture Ratings vs Ritz-Carlton Ratings based on looking at 5933 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "How would you rate your manager?".

Marriott67
Ritz-Carlton

Compensation Culture Ratings vs Ritz-Carlton

Marriott rates % lower than Ritz-Carlton on Compensation Culture Ratings vs Ritz-Carlton Ratings based on looking at 3701 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "How often do you get a raise?".

Marriott59
Ritz-Carlton

Team Culture Ratings vs Ritz-Carlton

Marriott rates % lower than Ritz-Carlton on Team Culture Ratings vs Ritz-Carlton Ratings based on looking at 3082 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

Marriott70
Ritz-Carlton

Environment Culture Ratings vs Ritz-Carlton

Marriott rates % lower than Ritz-Carlton on Environment Culture Ratings vs Ritz-Carlton Ratings based on looking at 2835 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What's the work pace at your company?".

Marriott68
Ritz-Carlton

Sentiment Culture Ratings vs Ritz-Carlton

Marriott rates % lower than Ritz-Carlton on Sentiment Culture Ratings vs Ritz-Carlton Ratings based on looking at 5169 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

Marriott71
Ritz-Carlton