ServiceNow Claimed Company

EMPLOYEE PARTICIPANTS: 504

TOTAL RATINGS: 4336

Zscaler Claimed Company

EMPLOYEE PARTICIPANTS: 195

TOTAL RATINGS: 1546

ServiceNow vs Zscaler

Compare ServiceNow versus Zscaler for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 504 employees and customers of ServiceNow and 195 employees and customers of Zscaler.

ServiceNow

ServiceNow's brand is ranked #331 in the list of Global Top 1000 Brands, as rated by customers of ServiceNow. Their current market cap is $115.73B.

Zscaler

Zscaler's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Zscaler. Their current market cap is $23.89B.

4.2/5

Product Quality

3.7/5

4.1/5

Pricing

3.6/5

4.1/5

Customer Service

3.7/5

NPS Score

63%	Promoters
18%	Passive
19%	Detractors

Net Promoter Score
Winner by 34

NPS Score

46%	Promoters
18%	Passive
36%	Detractors

See how ServiceNow compares to its competitors

See how Zscaler compares to its competitors

Working at ServiceNow vs Working at Zscaler

87 / 100

CEO Rating
Winner by 2%

Jay Chaudhry

85 / 100

CEO Rating

ServiceNow

ServiceNow doesn't have enough ratings to calculate the Team Culture Ratings.

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Zscaler

Employees at Zscaler rate their CEO, Jay Chaudhry, 85/100. This score is 2% lower than the scores of ServiceNow's CEO, Bill McDermott. Employees in the Product and HR departments rate Jay Chaudhry the highest.

CEO Score 87

CEO Score

CEO Score 85

Overall Culture 80

Overall Culture

Overall Culture 82

eNPS

Gender Score 82

Gender Score

Gender Score 92

Diversity Score 69

Diversity Score

Diversity Score 86

Perk And Benefits 84

Perk And Benefits

Perk And Benefits 77

Professional Dev. 57

Professional Dev.

Professional Dev. 79

Overall Culture at ServiceNow vs Zscaler

/ 100

ServiceNow

Employees at ServiceNow rate their Overall Culture a 80/100, with Marketing and Customer Support as the two departments that rate their experience the highest.

/ 100

Zscaler

Employees at Zscaler rate their Overall Culture a /100, with Product and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

ServiceNow
Zscaler82

Employee Net Promoter Score at ServiceNow vs Zscaler

eNPS

ServiceNow

236 Promoters 60%

79 Passives 20%

81 Detractors 20%

Employee Net Promoter Score
Winner by 10%

eNPS

Zscaler

82 Promoters 58%

19 Passives 14%

39 Detractors 28%

ServiceNow
Zscaler30

Gender Score at ServiceNow vs Zscaler

/ 100

ServiceNow

Employees at ServiceNow rate their Gender Score a 82/100, with Marketing and Sales as the two departments that rate their experience the highest.

/ 100

Zscaler

Employees at Zscaler rate their Gender Score a /100.

Gender Score
Winner by 10%

ServiceNow
Zscaler94

Diversity Score at ServiceNow vs Zscaler

/ 100

ServiceNow

Employees at ServiceNow rate their Diversity Score a 69/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Zscaler

Employees at Zscaler rate their Diversity Score a /100, with HR and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 17%

ServiceNow
Zscaler86

Perk and Benefits Score at ServiceNow vs Zscaler

/ 100

ServiceNow

Employees at ServiceNow rate their Perk and Benefits Score a 84/100, with Design and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

/ 100

Zscaler

Employees at Zscaler rate their Perk and Benefits Score a /100, with Product and HR as the two departments that rate their experience the highest.

ServiceNow
Zscaler77

Professional Development Score at ServiceNow vs Zscaler

/ 100

ServiceNow

Employees at ServiceNow rate their Professional Development Score a 57/100, with Marketing and Sales as the two departments that rate their experience the highest.

/ 100

Zscaler

Employees at Zscaler rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 22%

ServiceNow
Zscaler81

Leadership Culture Ratings vs Zscaler

Tied

ServiceNow tied with Zscaler on Leadership Culture Ratings vs Zscaler Ratings based on looking at 1394 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "What do you like best about the leadership team?".

ServiceNow
Zscaler83

Compensation Culture Ratings vs Zscaler

ServiceNow rates % lower than Zscaler on Compensation Culture Ratings vs Zscaler Ratings based on looking at 901 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Does your company give annual bonuses?".

ServiceNow
Zscaler81

Team Culture Ratings vs Zscaler

ServiceNow rates % lower than Zscaler on Team Culture Ratings vs Zscaler Ratings based on looking at 738 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What are some of the best things about your team?".

ServiceNow
Zscaler88

Environment Culture Ratings vs Zscaler

ServiceNow rates % lower than Zscaler on Environment Culture Ratings vs Zscaler Ratings based on looking at 695 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

ServiceNow
Zscaler78

Sentiment Culture Ratings vs Zscaler

ServiceNow rates % lower than Zscaler on Sentiment Culture Ratings vs Zscaler Ratings based on looking at 1048 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

ServiceNow
Zscaler84