Comcast – The customer service is the worst, I had to spend 6 hours on the phone resolving something I should have been able to do 5 mins online and it is still not resolved. They have zero self service functionality but they push customers to self service and to a dismal IVR and the worst CS ever.

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As a Fortune 50 leader, Comcast NBCUniversal sets the pace for innovation across the industry and creates a variety of career opportunities worldwide. Weiterlesen

MITARBEITER TEILNEHMER: 633

GESAMT BEWERTUNGEN: 11203

Vorsitzender: Brian Roberts

The customer service is the worst, I had to spend 6 hours on the phone resolving something I should have been able to do 5 mins online and it is still not resolved. They have zero self service functionality but they push customers to self service and to a dismal IVR and the worst CS ever.

Other Employee Reviews for Comcast

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

Unionize

Was ist das Beste an Ihrem Vergütungspaket?

Free internet, major retailer discounts, and free transit pass.

Was braucht das Führungsteam, um besser zu werden?

Fostering a constructive and friendly environment, leading by example, mentoring all direct reports in one way or another.

Was macht Sie bei der Arbeit am glücklichsten?

Comcast cares about me as a person.

Was ist das Beste an Ihrem Vergütungspaket?

The benefits and the stock options

Bewerten Sie Ihr Unternehmen

The customer service is the worst, I had to spend 6 hours on the phone resolving something I should have been able to do 5 mins online and it is still not resolved. They have zero self service functionality but they push customers to self service and to a dismal IVR and the worst CS ever.

Other Employee Reviews for Comcast

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