
Do their jobs. I literally juggle 2 and sometimes 3 people as an optician while my coworkers stand around and talk. It's been noticed and nothing's been done about it for MONTHS.
Caring about your employees. A cursory glance at the rankings shows Costco's focus has shifted from quality for customers and their workers and more towards lining the pockets of execs and other investors.
"Culture" in a company is just a way to assert a cult-like obedience. Costco was once different in that they truly practiced what they preach but now it's not any different from trying to gaslight everyone that you're here to "have fun" and not to make a living to pay your bills.
The pay for one. The lack of integrity to get the job done on all levels for two. As it stands I am doing half my manager's job with no compensation for it, not even a supervisor title. Nobody on any level wants to do their job the right way so newer employees are forced to work as hard as 5 people.