Enshored – At first I am grateful but the times that I was able to see some agent have higher salary but they work or solved tickets that not able to hit the target is very dissatisfied | Comparably

Enshored – At first I am grateful but the times that I was able to see some agent have higher salary but they work or solved tickets that not able to hit the target is very dissatisfied

Enshored Angeforderte Firma
Powerful outsourcing for disruptive start-ups. Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions. We design, resource, and drive: + Customer care + Back office + Sales and Marketing + Content Moderation. We provide expert guidance for start-ups – from reactive service development to planned business expansion. Weiterlesen
MITARBEITER
TEILNEHMER
3810
GESAMT
BEWERTUNGEN
114900
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At first I am grateful but the times that I was able to see some agent have higher salary but they work or solved tickets that not able to hit the target is very dissatisfied

Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen

Experience I only need to be here to survive

Was macht Sie bei der Arbeit am glücklichsten?

if they will provide the salary alingment

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

my teammates only no other thing

Was sind einige der besten Dinge an Ihrem Team?

They are helpful when it comes to ask assistance

Was sind einige der besten Dinge an Ihrem Team?

Camaraderie on all aspects and we share our best practices

Was gefällt dir am besten am Führungsteam?

My Team Manager encourage me to do better even if I make mistakes

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

No pack lunch anymore also they have promised the alignment but until now we have not receive any response from them.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

The reason for that is new hires is much higher salaries than the old agent. On which we already contributed alot on this company and I need the salary alignment

Was gefällt dir am besten am Führungsteam?

Needs Improvement when it comes to decision especially that you are making your effort to be on top of the bidding but they changes your schedule even if there is same tier that is at the bottom

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

Culture on this company is good how ever sometimes it was too toxic due to changes that sometimes it will effect right away. Changes is constant but sometimes it will give us sometimes to adjust not that it will take effect right away.

Was läuft falsch und wie kann es verbessert werden?

Because I can see that some of us especially new hires which is higher salary than from us who is already tenured. They inform us last year about salary alignment but until now we dont have any updates. As you are seeing many tenured agents already resigned due to that. Hope they can see that.

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