Enshored Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
this is the best company I've been to and I'm looking forward to more years with the company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
quality good fine almost perfect
Review from Customer Success Dept
they are very supportive to us
Review from Customer Success Dept
I am not so sure
Review from Customer Success Dept
Some of them still know how to become proper leaders.
Review from Customer Success Dept
for me the best is all about my TL, she always asking not about work at all she also ask how the well-being of her team
Review from Customer Success Dept
What does the leadership team need to get better at?
understanding , communication, consideration to the moderators
Review from Customer Success Dept
improve leadership to other leaders
Review from Customer Success Dept
Employee wellness activities should be one of the priorities
Review from Customer Success Dept
find a leader not a boss the current leaders motto are don't take side on your moderators. its like bringing your own family down
Review from Customer Success Dept
Tenured heroes should receive additional benefits base on performance and years of service however it seems that that matter is still not being heard that leds to several attrition.
Review from Customer Success Dept
What is the best part about your compensation package?
the hmo and the monthly freebies
Review from Customer Success Dept
it is very helpful to our lives
Review from Customer Success Dept
The allowance and bonuses I think
Review from Customer Success Dept
the diminimis allowance ofcourse if ever just increase it
Review from Customer Success Dept
about the health benefits and performance incentives
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
bring back mid year bonus and employee of the month bonus
Review from Customer Success Dept
Undervalued by taking away the opportunity to step up and what would make me feel better about my compensation if it can be adjusted into a more liveable wage.
Review from Customer Success Dept
For me as a women is hard to go at work because the time of my shift, especially what happend recent in country. Me and my family is not complacement everytime my trip going to work.
Review from Customer Success Dept
salary increased would be great.
Review from Customer Success Dept
too much upskill but no salary increase
Review from Customer Success Dept
What are some of the best things about your team?
good behavior funny and all
Review from Customer Success Dept
they are very helpful specially to us when were still newbies
Review from Customer Success Dept
The team is easy to work with
Review from Customer Success Dept
I couldn't say the best things of my team for now because I am new to the team.
Review from Customer Success Dept
the team work, talks, bond
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
focus on task and finish their tasks
Review from Customer Success Dept
salary increase, yearly increase ,annual increase
Review from Customer Success Dept
less chismis like talking back of the coworker
Review from Customer Success Dept
do what they have to do
Review from Customer Success Dept
I cant think of anything right now
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
friendly and good and and
Review from Customer Success Dept
they are very open to suggestion to make sure that were comfortable at work
Review from Customer Success Dept
The coworker is fun and easy to work with
Review from Customer Success Dept
The positive about the culture and environment about the company are the people that I became close with.
Review from Customer Success Dept
the people that i meet in this company and they become a close friend
Review from Customer Success Dept
What needs to change to make the company culture better?
salary increase, yearly increase ,annual increase
Review from Customer Success Dept
more interactive activity and raise the salary
Review from Customer Success Dept
equality and no political aspect
Review from Customer Success Dept
higher compensation. better activities in wellness
Review from Customer Success Dept
games and some other perks
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
salary salary salary salary salary
Review from Customer Success Dept
I love my job and I enjoy what I'm doing at work
Review from Customer Success Dept
I like the hybrid set-up
Review from Customer Success Dept
when salary day I guess
Review from Customer Success Dept
because of the relationship (friends ) i build with other people inside the work place
Review from Customer Success Dept
What's going wrong and how can it be improved?
underpaid, poor benefits, poor management
Review from Customer Success Dept
The fast paced environment, the utilization of approved VLs, some leaders that doesn't know how to act one, the compensation that isn't liveable, and the commute.
Review from Customer Success Dept
higher pay and compensation,.. we are being left behind compared to other BPO companies
Review from Customer Success Dept
salary increase, yearly increase ,annual increase
Review from Customer Success Dept
changed the scoring since the KOM started our quality always failed even if i always use the OPUS
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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