Enshored Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
good experience and have fun with the team because we have a team work at all time
Review from Customer Success Dept
Review from Customer Success Dept
Overall the company and it's people are good but the salary is not appropriate to the workloads.
Review from Customer Success Dept
the work is bearable, the people are amazing, but the compensation is very sad
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
team work and easy to approach
Review from Customer Success Dept
Always considerate and always understanding
Review from Customer Success Dept
you need to work hard as a team and making plan
Review from Customer Success Dept
Caring, People first and NA
Review from Customer Success Dept
They really care for their employees.
Review from Customer Success Dept
What does the leadership team need to get better at?
improve leadership to other leaders
Review from Customer Success Dept
Employee wellness activities should be one of the priorities
Review from Customer Success Dept
find a leader not a boss the current leaders motto are don't take side on your moderators. its like bringing your own family down
Review from Customer Success Dept
Tenured heroes should receive additional benefits base on performance and years of service however it seems that that matter is still not being heard that leds to several attrition.
Review from Customer Success Dept
all aspects shoud be seen.
Review from Customer Success Dept
What is the best part about your compensation package?
the diminimis allowance ofcourse if ever just increase it
Review from Customer Success Dept
the rice allowance and wellness
Review from Customer Success Dept
hmo all the way. sana libre hanggang 5 persons
Review from Customer Success Dept
My Language Premium benefits that is monthly given.
Review from Customer Success Dept
The best thing that i enjoyed and it help me the most is the rice subsidy
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Because the HMO is limited specially for the prenatal that the employee need and also our salary is not that competitive compared to other company that are same of work load
Review from Customer Success Dept
make an increase based on work task
Review from Customer Success Dept
just give more deminimis for the agents and food packs
Review from Customer Success Dept
the salary and the compensations are stagnant and non-competitive compared to other BPO Companies
Review from Customer Success Dept
They should provide us higher compensation.
Review from Customer Success Dept
What are some of the best things about your team?
team work and easy to approach
Review from Customer Success Dept
exciting making memories together, happy
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They are working the best that they can.
Review from Customer Success Dept
Nothing specific comes to mind
Review from Customer Success Dept
we have a plan and cooperation as a team
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
salary increase, yearly increase ,annual increase
Review from Customer Success Dept
less chismis like talking back of the coworker
Review from Customer Success Dept
they are bully and most of them speak negative words and happy to bully co workers
Review from Customer Success Dept
do what they have to do
Review from Customer Success Dept
I cant think of anything right now
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
easy to approach and team work
Review from Customer Success Dept
considerate, cleanliness, Crowded, Peace, work space
Review from Customer Success Dept
just neutral and be positive
Review from Customer Success Dept
Most of the people are kind and friendly.
Review from Customer Success Dept
Nothing specific comes to mind
Review from Customer Success Dept
What needs to change to make the company culture better?
salary increase, yearly increase ,annual increase
Review from Customer Success Dept
more interactive activity and raise the salary
Review from Customer Success Dept
equality and no political aspect
Review from Customer Success Dept
higher compensation. better activities in wellness
Review from Customer Success Dept
games and some other perks
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
new learnings at work and seeing coworker
Review from Customer Success Dept
seeing my inspiration or happy crush
Review from Customer Success Dept
the benefits and working hrs
Review from Customer Success Dept
The team and process of work
Review from Customer Success Dept
The compensation but I will be happier if they would provide higher salary.
Review from Customer Success Dept
What's going wrong and how can it be improved?
higher pay and compensation,.. we are being left behind compared to other BPO companies
Review from Customer Success Dept
salary increase, yearly increase ,annual increase
Review from Customer Success Dept
changed the scoring since the KOM started our quality always failed even if i always use the OPUS
Review from Customer Success Dept
Bring back the food pack.
Review from Customer Success Dept
Communication gaps, salary alignment, clearer priorities
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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