Enshored Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
My overall experience at the company has been normal in any or same like other company
Review from Customer Success Dept · Posted 2 days ago
the environment is good however in terms of compensation not quite,
Review from Customer Success Dept · Posted 14 days ago
Over all 8/10. Not perfect but I recommend good company to start.
Review from Customer Success Dept · Posted 16 days ago
Review from Customer Success Dept · Posted 17 days ago
good experience and have fun with the team because we have a team work at all time
Review from Customer Success Dept
What do you like best about the leadership team?
for me the best is all about my TL, she always asking not about work at all she also ask how the well-being of her team
Review from Customer Success Dept · Posted 2 days ago
they were able to recognized every employee who performed will with great compensation.
Review from Customer Success Dept · Posted 14 days ago
they are caring and easy to get by.
Review from Customer Success Dept · Posted 16 days ago
I like the best in leadership team are teamwork
Review from Customer Success Dept · Posted 17 days ago
team work and easy to approach
Review from Customer Success Dept
What does the leadership team need to get better at?
understanding , communication, consideration to the moderators
Review from Customer Success Dept · Posted 17 days ago
improve leadership to other leaders
Review from Customer Success Dept
Employee wellness activities should be one of the priorities
Review from Customer Success Dept
find a leader not a boss the current leaders motto are don't take side on your moderators. its like bringing your own family down
Review from Customer Success Dept
Tenured heroes should receive additional benefits base on performance and years of service however it seems that that matter is still not being heard that leds to several attrition.
Review from Customer Success Dept
What is the best part about your compensation package?
about the health benefits and performance incentives
Review from Customer Success Dept · Posted 14 days ago
the diminimis allowance ofcourse if ever just increase it
Review from Customer Success Dept
the rice allowance and wellness
Review from Customer Success Dept
hmo all the way. sana libre hanggang 5 persons
Review from Customer Success Dept
My Language Premium benefits that is monthly given.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
For me as a women is hard to go at work because the time of my shift, especially what happend recent in country. Me and my family is not complacement everytime my trip going to work.
Review from Customer Success Dept · Posted 2 days ago
salary increased would be great.
Review from Customer Success Dept · Posted 16 days ago
too much upskill but no salary increase
Review from Customer Success Dept · Posted 17 days ago
Because the HMO is limited specially for the prenatal that the employee need and also our salary is not that competitive compared to other company that are same of work load
Review from Customer Success Dept
make an increase based on work task
Review from Customer Success Dept
What are some of the best things about your team?
the team work, talks, bond
Review from Customer Success Dept · Posted 2 days ago
we are able to collaborate ideas and insight
Review from Customer Success Dept · Posted 14 days ago
all people respect each other.
Review from Customer Success Dept · Posted 16 days ago
team work, updates, help you anytime
Review from Customer Success Dept · Posted 17 days ago
team work and easy to approach
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
salary increase, yearly increase ,annual increase
Review from Customer Success Dept
less chismis like talking back of the coworker
Review from Customer Success Dept
do what they have to do
Review from Customer Success Dept
I cant think of anything right now
Review from Customer Success Dept
they are bully and most of them speak negative words and happy to bully co workers
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
the people that i meet in this company and they become a close friend
Review from Customer Success Dept · Posted 2 days ago
i was able to meet an amazing people inside the work place and having a good time with them,
Review from Customer Success Dept · Posted 14 days ago
People respect and impose positive energy to all.
Review from Customer Success Dept · Posted 16 days ago
I don't have in my mind.
Review from Customer Success Dept · Posted 17 days ago
easy to approach and team work
Review from Customer Success Dept
What needs to change to make the company culture better?
salary increase, yearly increase ,annual increase
Review from Customer Success Dept
more interactive activity and raise the salary
Review from Customer Success Dept
equality and no political aspect
Review from Customer Success Dept
higher compensation. better activities in wellness
Review from Customer Success Dept
games and some other perks
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
when salary day I guess
Review from Customer Success Dept · Posted 2 days ago
because of the relationship (friends ) i build with other people inside the work place
Review from Customer Success Dept · Posted 14 days ago
I love what I'm doing. I love my work.
Review from Customer Success Dept · Posted 16 days ago
doing my work and see my friends
Review from Customer Success Dept · Posted 17 days ago
new learnings at work and seeing coworker
Review from Customer Success Dept
What's going wrong and how can it be improved?
higher pay and compensation,.. we are being left behind compared to other BPO companies
Review from Customer Success Dept
salary increase, yearly increase ,annual increase
Review from Customer Success Dept
changed the scoring since the KOM started our quality always failed even if i always use the OPUS
Review from Customer Success Dept
Communication gaps, salary alignment, clearer priorities
Review from Customer Success Dept
Bring back the food pack.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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