Enshored Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
I'm so happy that I found enshored and been with the company for 11 months
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Communication and goals that being taught to me
Review from Customer Support Dept
we have a one plan and support
Review from Customer Support Dept
I like that the leadership team shows leniency and understanding toward employees.
Review from Customer Support Dept
They provide clear and consistent guidance
Review from Customer Support Dept
There current work ethics and integrity
Review from Customer Support Dept
What does the leadership team need to get better at?
Communicating decisions consistently down the org
Review from Customer Support Dept
everything atleast approve all VL
Review from Customer Support Dept
make it bearable for the rank and file to work, they cant handle sudden changes especially with the schedule no proper transition no proper explanation why and how they just give the new sched and thats it no reason no buts just follow regardless how hard it is for the rank and file
Review from Customer Support Dept
need to get better at handling, strategizing, and executing
Review from Customer Support Dept
they need to listen to their employees
Review from Customer Support Dept
What is the best part about your compensation package?
Benefits and the compensation and
Review from Customer Support Dept
incentives is the best part
Review from Customer Support Dept
My current rate and they have increased
Review from Customer Support Dept
the non-taxable allowance and the performace an incentives
Review from Customer Support Dept
The best part of my compensation package is the health benefits. They give me peace of mind knowing that my medical needs are covered, which allows me to stay focused and productive at work.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I sometimes feel undervalued when my responsibilities and performance grow but my compensation does not reflect that progression. A salary increase aligned with my workload, skills, and contributions would help me feel more recognized and motivated.
Review from Customer Support Dept
Salary adjustment should be apply without any exams
Review from Customer Support Dept
Maybe salary increase and benifits
Review from Customer Support Dept
There is no upward progress in salary and compensation. Tenure is losing its value because, as time goes on, employees feel they are receiving less and less from the company.
Review from Customer Support Dept
We do have a lot of work but it seems like that the pay in Enshored decreases as time goes by
Review from Customer Support Dept
What are some of the best things about your team?
Friendly. fun, teamwork and accountability
Review from Customer Support Dept
helping each other with a heart
Review from Customer Support Dept
One of the best things about my team is how supportive they are and how easy it is to reach out to anyone for help or guidance.
Review from Customer Support Dept
They're always accountable and fun to be with
Review from Customer Support Dept
Some of the best things about my team are our strong communication, willingness to help each other
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
in every company or jobs you will find a co worker who will help you to bring out the potential in you, but not to mention there is also some who will push you to the limits
Review from Customer Support Dept
Nothing new at the moment
Review from Customer Support Dept
nothing as of the moment.
Review from Customer Support Dept
Follow rules and directives of the officers and lessen their not related work things
Review from Customer Support Dept
Honestly I don't care if they improve or what as long as they don't bother me when i's working its fine.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
it's culture friendly and I love how environment is embrace specilly at begginers
Review from Customer Support Dept
The most positive aspect of our culture is the flexible work setup, which supports work?
Review from Customer Support Dept
The company is always open for growth
Review from Customer Support Dept
it's people and the work set up
Review from Customer Support Dept
The most positive aspect of the company culture is the supportive and respectful environment.
Review from Customer Support Dept
What needs to change to make the company culture better?
high salary more benifits and incentives
Review from Customer Support Dept
i dont know they dont listen
Review from Customer Support Dept
the SALARY is more important nowadays, because the basic necessities are too high. NO FREE PARKING / NO FREE FOOD. YET THE SALARY IS NOT TO CATER ONE FAMILY.
Review from Customer Support Dept
no nothing i dont think so
Review from Customer Support Dept
nothing it's jut too bored
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Work work work work work
Review from Customer Support Dept
foods and clean stations also massage area
Review from Customer Support Dept
What makes me most happy at work is knowing that my contributions are recognized and compensated.
Review from Customer Support Dept
Because of the current salary increase
Review from Customer Support Dept
cause I have goals in life and finances as well
Review from Customer Support Dept
What's going wrong and how can it be improved?
higher pay and compensation,.. we are being left behind compared to other BPO companies
Review from Customer Support Dept
One area that could be improved is compensation, as salaries don’t always reflect the level of work being done. While the team is friendly, the company’s packages are less competitive compared to others in the industry, which
Review from Customer Support Dept
low salary high demand to people but management is terrible
Review from Customer Support Dept
i dont know they technically don;t listen
Review from Customer Support Dept
competitive and fair salary increase
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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