Enshored Customer Support Department Employee Reviews | Comparably
Enshored Claimed Company
Powerful outsourcing for disruptive start-ups. Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions. We design, resource, and drive: + Customer care + Back office + Sales and Marketing + Content Moderation. We provide expert guidance for start-ups – from reactive service development to planned business expansion. read more
EMPLOYEE
PARTICIPANTS
3808
TOTAL
RATINGS
114842
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Enshored Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

they are very supportive for me

Review from Customer Support Dept · Posted a day ago

always making sure employees are taken care of

Review from Customer Support Dept · Posted 2 days ago

I appreciate that the leadership team communicates a clear vision and is approachable.

Review from Customer Support Dept · Posted 2 days ago

One thing I really appreciated about my previous Operations Manager was her transparency regarding everything that was happening within the company. She consistently kept the team informed, which helped build trust and gave us a better understanding of the business and any ongoing changes.

Review from Customer Support Dept · Posted 2 days ago

Very informative and easy to understand

Review from Customer Support Dept · Posted 4 days ago

What does the leadership team need to get better at?

Leadership Reviews

Communicating decisions consistently down the org

Review from Customer Support Dept

everything atleast approve all VL

Review from Customer Support Dept

make it bearable for the rank and file to work, they cant handle sudden changes especially with the schedule no proper transition no proper explanation why and how they just give the new sched and thats it no reason no buts just follow regardless how hard it is for the rank and file

Review from Customer Support Dept

need to get better at handling, strategizing, and executing

Review from Customer Support Dept

they need to listen to their employees

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

best part is the benefits

Review from Customer Support Dept · Posted a day ago

hmo is the best thing because my family depends on it.

Review from Customer Support Dept · Posted 2 days ago

I value that the compensation package recognizes performance and provides opportunities for salary growth and career advancement.

Review from Customer Support Dept · Posted 2 days ago

There's no best part in our compensation.

Review from Customer Support Dept · Posted 4 days ago

Benefits and the compensation and

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

It will be my 5th year at Enshored this September, but I have only experienced a salary increase once. They increased my salary but removed the internet allowance. Since then, I haven

Review from Customer Support Dept · Posted 2 days ago

I'm not complaining about the workload—I understand that's part of my job. However, handling multiple programs makes me feel my pay doesn't match my responsibilities. I was also excluded from the salary alignment and COLA due

Review from Customer Support Dept · Posted 2 days ago

Too much upskilling but no salary increase.

Review from Customer Support Dept · Posted 5 days ago

I sometimes feel undervalued when my responsibilities and performance grow but my compensation does not reflect that progression. A salary increase aligned with my workload, skills, and contributions would help me feel more recognized and motivated.

Review from Customer Support Dept

Salary adjustment should be apply without any exams

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

they are supportive and good

Review from Customer Support Dept · Posted a day ago

chill to work with. no pressure.

Review from Customer Support Dept · Posted 2 days ago

The best thing about our team is our teamwork

Review from Customer Support Dept · Posted 2 days ago

They work well, perform their responsibilities effectively, and consistently deliver quality results even with minimal supervision from me.

Review from Customer Support Dept · Posted 2 days ago

My team is always happy and very interactive, there is no judgement.

Review from Customer Support Dept · Posted 5 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

Nothing, i just dont feel interacting with people

Review from Customer Support Dept · Posted 4 days ago

in every company or jobs you will find a co worker who will help you to bring out the potential in you, but not to mention there is also some who will push you to the limits

Review from Customer Support Dept

Nothing new at the moment

Review from Customer Support Dept

nothing as of the moment.

Review from Customer Support Dept

Follow rules and directives of the officers and lessen their not related work things

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

having each other's back and being supportive

Review from Customer Support Dept · Posted a day ago

I appreciate that the company fosters respect, inclusivity, and open communication

Review from Customer Support Dept · Posted 2 days ago

Can't think of any at the moment

Review from Customer Support Dept · Posted 2 days ago

The vibes in the office is great. thats it.

Review from Customer Support Dept · Posted 4 days ago

Very inclusive in age range and the monthly events we have are very exciting

Review from Customer Support Dept · Posted 5 days ago

What needs to change to make the company culture better?

Environment Reviews

high salary more benifits and incentives

Review from Customer Support Dept

i dont know they dont listen

Review from Customer Support Dept

the SALARY is more important nowadays, because the basic necessities are too high. NO FREE PARKING / NO FREE FOOD. YET THE SALARY IS NOT TO CATER ONE FAMILY.

Review from Customer Support Dept

no nothing i dont think so

Review from Customer Support Dept

nothing it's jut too bored

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Enshored yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Enshored yet.
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What makes you most happy at work?

Outlook Reviews

being able to work from home.

Review from Customer Support Dept · Posted a day ago

What makes me happiest at work is collaborating with a supportive team, solving meaningful challenges.

Review from Customer Support Dept · Posted 2 days ago

I used to enjoy and look forward to coming onsite. However, after my mentors left the company, I gradually lost that excitement and motivation because they were a big part of what made the workplace enjoyable and inspiring for me.

Review from Customer Support Dept · Posted 2 days ago

What makes me happy at work is money

Review from Customer Support Dept · Posted 4 days ago

Seeing my friends and discussing new alignments

Review from Customer Support Dept · Posted 5 days ago

What's going wrong and how can it be improved?

Outlook Reviews

higher pay and compensation,.. we are being left behind compared to other BPO companies

Review from Customer Support Dept

One area that could be improved is compensation, as salaries don’t always reflect the level of work being done. While the team is friendly, the company’s packages are less competitive compared to others in the industry, which

Review from Customer Support Dept

low salary high demand to people but management is terrible

Review from Customer Support Dept

i dont know they technically don;t listen

Review from Customer Support Dept

competitive and fair salary increase

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Enshored yet.
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What would you most like to see improved at your company?

Outlook Reviews

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