Enshored Customer Support Department Employee Reviews

I am very happy that i am here and i get to be in a nice team and i a looking forward to more achievements with them.

Review from Customer Support Dept · Posted 14 days ago

Enshored has drifted far from the culture it once embodied. It used to be a 'people-first' company, but now it seems to care more about hiring executives than honing its own people. Townhall meetings were always scripted. They demand transparency from their people, but can't do the same for us.

Review from Customer Support Dept · Posted 20 days ago

A good and stable work experience with supportive colleagues.

Review from Customer Support Dept · Posted 24 days ago

Great Place To Work Here!

Review from Customer Support Dept · Posted a month ago

Enshored was fun before. I was excited to work and perform well. Right now, with the state of the company, I am worried if one day I will lose my job or my account. It seems that we don't get enough support. Compensation is not at market value.

Review from Customer Support Dept · Posted a month ago

Very considerate and they care about our well being

Review from Customer Support Dept · Posted 14 days ago

She seems approachable and supportive of her team.

Review from Customer Support Dept · Posted 24 days ago

The leadership team seems so approachable and so helpful in order for me to learn and grow here in the company.

Review from Customer Support Dept · Posted a month ago

The leadership team communicates openly and transparently, which builds trust and keeps everyone aligned on priorities

Review from Customer Support Dept · Posted a month ago

I appreciate the leadership team's clear direction, open communication, and commitment to the company's and employees' success, fostering growth and continuous improvement.

Review from Customer Support Dept · Posted a month ago

Talk more to their employees. Refrain from having scripted conversations especially during town hall meetings.

Review from Customer Support Dept · Posted 20 days ago

The executive team should think about employee's welfare. Decisions are made not considering the impact to the employees especially in Operations, who is the backbone of the company.

Review from Customer Support Dept · Posted a month ago

Communicating decisions consistently down the org

Review from Customer Support Dept

everything atleast approve all VL

Review from Customer Support Dept

make it bearable for the rank and file to work, they cant handle sudden changes especially with the schedule no proper transition no proper explanation why and how they just give the new sched and thats it no reason no buts just follow regardless how hard it is for the rank and file

Review from Customer Support Dept

The HMO because my mom can use it and the leave credits.

Review from Customer Support Dept · Posted 14 days ago

The best part of the compensation package is that the coverage since day 1 and dependent coverage.

Review from Customer Support Dept · Posted a month ago

The best part of my compensation package is the fair pay and the benefits that come with it.

Review from Customer Support Dept · Posted a month ago

The allowance and bonuses I think

Review from Customer Support Dept · Posted a month ago

best part is the benefits

Review from Customer Support Dept

There's no increase in our allowances. The total rewards doesn't make sense at all

Review from Customer Support Dept · Posted 20 days ago

I feel the compensation is not as competitive as other BPO companies, and a more competitive salary would make me feel better valued.

Review from Customer Support Dept · Posted 24 days ago

Consistent salary increase. Additional perks or bonuses.

Review from Customer Support Dept · Posted a month ago

I sometimes feel undervalued because the effort and results I deliver are not fully reflected in my current compensation. I consistently meet and exceed performance expectations, particularly in achieving KPI targets and supporting team goals. To feel better about my compensation, I would appreciat

Review from Customer Support Dept · Posted a month ago

Maybe for staying over 7 years here we are not conpensated enough. Sometimes we feel like staying here because of the people we are working with and not the work anymore.

Review from Customer Support Dept

They are kind and helpful and they are approachable

Review from Customer Support Dept · Posted 14 days ago

The team member, the performer Heroes. WFM folks.

Review from Customer Support Dept · Posted 20 days ago

The team is supportive, friendly, and always willing to help each other.

Review from Customer Support Dept · Posted 24 days ago

My teams is willing to help me learn new things and they are also approachable and friendly.

Review from Customer Support Dept · Posted a month ago

The team and colleagues are the only reason why I am staying

Review from Customer Support Dept · Posted a month ago

Nothing, i just dont feel interacting with people

Review from Customer Support Dept

in every company or jobs you will find a co worker who will help you to bring out the potential in you, but not to mention there is also some who will push you to the limits

Review from Customer Support Dept

Nothing new at the moment

Review from Customer Support Dept

nothing as of the moment.

Review from Customer Support Dept

Follow rules and directives of the officers and lessen their not related work things

Review from Customer Support Dept

They're considerate for the well being of everyone.

Review from Customer Support Dept · Posted 14 days ago

My co-leaders who listens and understands our situations.

Review from Customer Support Dept · Posted 20 days ago

The work environment is friendly, supportive, and encourages teamwork.

Review from Customer Support Dept · Posted 24 days ago

The most positive culture at the company is that the people around me treats me like their long time friend.

Review from Customer Support Dept · Posted a month ago

The people I work with. they are the only positive about the culture and environment.

Review from Customer Support Dept · Posted a month ago

the SALARY is more important nowadays, because the basic necessities are too high. NO FREE PARKING / NO FREE FOOD. YET THE SALARY IS NOT TO CATER ONE FAMILY.

Review from Customer Support Dept

no nothing i dont think so

Review from Customer Support Dept

nothing it's jut too bored

Review from Customer Support Dept

i dont know they dont listen

Review from Customer Support Dept

high salary more benifits and incentives

Review from Customer Support Dept

Chatting with my friend and learning new informations.

Review from Customer Support Dept · Posted 14 days ago

Supportive teammates and a stable work environment.

Review from Customer Support Dept · Posted 24 days ago

Meeting my colleagues and work together with unity and camaraderie.

Review from Customer Support Dept · Posted a month ago

I enjoy opportunities to learn new skills and take on challenges that help me grow professionally

Review from Customer Support Dept · Posted a month ago

I enjoy helping customers find solutions and seeing a positive outcome after resolving their concerns. I also value the teamwork, collaboration, and opportunities to learn and grow in my role.

Review from Customer Support Dept · Posted a month ago

CHANGES. A lot of changes that lacks preparations and insufficient tools/trainings

Review from Customer Support Dept · Posted 20 days ago

Execs made decisions that are rushed. Lack of planning in launching new programs. Lack of empathy of the executive team or the managers to the employees.

Review from Customer Support Dept · Posted a month ago

higher pay and compensation,.. we are being left behind compared to other BPO companies

Review from Customer Support Dept

One area that could be improved is compensation, as salaries don’t always reflect the level of work being done. While the team is friendly, the company’s packages are less competitive compared to others in the industry, which

Review from Customer Support Dept

low salary high demand to people but management is terrible

Review from Customer Support Dept