Enshored Customer Success Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept · Posted 10 days ago
the work is bearable, the people are amazing, but the compensation is very sad
Review from Customer Success Dept · Posted 15 days ago
Review from Customer Success Dept · Posted 18 days ago
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
you need to work hard as a team and making plan
Review from Customer Success Dept · Posted 10 days ago
Nothing specific comes to mind
Review from Customer Success Dept · Posted 15 days ago
i donno because tls dont see our concern
Review from Customer Success Dept · Posted 18 days ago
im gonna have to pass on that one
Review from Customer Success Dept
They are kind enough to check on us
Review from Customer Success Dept
What does the leadership team need to get better at?
need to make sure that the mental health of agents is good.
Review from Customer Success Dept
don't tolerate harassments of many officer as of now there's a lot of issue regarding harassment i hope the leaders don't tolerate this kind of attitude
Review from Customer Success Dept
NONE NONE NONE NONE NONE
Review from Customer Success Dept
Enshored 2.0 is exhausting. I loved Enshored because of the culture. They put people first and numbers second. Now, we are pressured to deliver impossible stats. Many of TCs and TLs are leaving because of the new status quo. Now, Enshored is the same as other companies. Exhausting and soul-crushing.
Review from Customer Success Dept
coaching and handling the team
Review from Customer Success Dept
What is the best part about your compensation package?
the diminimis allowance ofcourse if ever just increase it
Review from Customer Success Dept · Posted 18 days ago
I like the bonuses package
Review from Customer Success Dept
HMO benefits with free dependent
Review from Customer Success Dept
the health insurance and 2 days off
Review from Customer Success Dept
Benefits are good. Salary can be increased as the cost of living is demanding.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
just give more deminimis for the agents and food packs
Review from Customer Success Dept · Posted 10 days ago
the salary and the compensations are stagnant and non-competitive compared to other BPO Companies
Review from Customer Success Dept · Posted 15 days ago
better pay and bring back the annual performance bonus
Review from Customer Success Dept
I don't think we are paid fairly
Review from Customer Success Dept
no as of the moment
Review from Customer Success Dept
What are some of the best things about your team?
we have a plan and cooperation as a team
Review from Customer Success Dept · Posted 10 days ago
Nothing specific comes to mind
Review from Customer Success Dept · Posted 15 days ago
they good where doing aligments
Review from Customer Success Dept · Posted 18 days ago
They are jolly and making my work easy
Review from Customer Success Dept
no as of the moment
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
do what they have to do
Review from Customer Success Dept
bonding together after work .
Review from Customer Success Dept
everyone needs to do better at their job
Review from Customer Success Dept
work as a team not as an indivuals
Review from Customer Success Dept
I have no problems with my co workers
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
just neutral and be positive
Review from Customer Success Dept · Posted 10 days ago
Nothing specific comes to mind
Review from Customer Success Dept · Posted 15 days ago
my team please dont do changes at team
Review from Customer Success Dept · Posted 18 days ago
i'll get back to you on that one
Review from Customer Success Dept
They care about mental state of a person.
Review from Customer Success Dept
What needs to change to make the company culture better?
Pressuring employee can't demotivate them instead cheer them up to get going and be better, good support system can make a work better not depressing
Review from Customer Success Dept
Be more considerate on all your employees.
Review from Customer Success Dept
There's nothing can be changed because it is what it is
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
the benefits and working hrs
Review from Customer Success Dept · Posted 10 days ago
the salary ofcourse i have a lot of bills
Review from Customer Success Dept · Posted 18 days ago
my colleagues and friends specially the idea that I have work
Review from Customer Success Dept
I'm happy because the work is not always stressful.
Review from Customer Success Dept
The work from home set up.
Review from Customer Success Dept
What's going wrong and how can it be improved?
higher pay and compensation,.. we are being left behind compared to other BPO companies
Review from Customer Success Dept · Posted 15 days ago
better pay and the benefits are going worst and worst each year
Review from Customer Success Dept
no as of the moment
Review from Customer Success Dept
we need to get higher pay and stop the cost cutting. also hire effective leaders who cares about their people
Review from Customer Success Dept
We would need higher and better salary and benefits
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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