Enshored – Scored most of the questions 7 or neutral as we see more areas to work on for people | Comparably

Enshored – Scored most of the questions 7 or neutral as we see more areas to work on for people

Enshored Angeforderte Firma
Powerful outsourcing for disruptive start-ups. Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions. We design, resource, and drive: + Customer care + Back office + Sales and Marketing + Content Moderation. We provide expert guidance for start-ups – from reactive service development to planned business expansion. Weiterlesen
MITARBEITER
TEILNEHMER
3810
GESAMT
BEWERTUNGEN
114900
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Scored most of the questions 7 or neutral as we see more areas to work on for people

Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen

Looking forward to see positive changes not only to our account but to the overall of the company. To Executive Leaders, how do we measure success of each account aside from client survey? Do we have plans of sharing financials month on month? HR, why are we allowing employee's kids in prod?

Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen

Exe Team needs to review benefits and BCP(sleeping quarters and shuttle service); Leave allocation and process; Sprout Log in versus Tool Log in ( lost hrs) for agents; Overall company engagement activities; Career Dev needs revamp on their curriculum and doing health checks after TM trainings

Was macht Sie bei der Arbeit am glücklichsten?

Sharing my best practices to my team

Was ist das Beste an Ihrem Vergütungspaket?

HMO per illness coverage amount

Was sind einige der besten Dinge an Ihrem Team?

ready to help when ask

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

Can't think of specific area

Was muss geändert werden, um die Unternehmenskultur zu verbessern?

Start hiring for Attitude, Leadership and Motivation as skills can be taught.

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

can be collaborative and open minded as long as we have open comms

Was macht Sie bei der Arbeit am glücklichsten?

sharing best practices and getting to know more the people I work with

Was ist das Beste an Ihrem Vergütungspaket?

Leave conversion process should be revisited and agent salary bracketing specific to our account

Was sind einige der besten Dinge an Ihrem Team?

Resistant to change and team members with high ego and failed to practice integrity

Was läuft falsch und wie kann es verbessert werden?

additional incentives to drive performance apart from company monthly top performers benefits, we should also learn to celebrate small wins to inspire others

Was sind einige der besten Dinge an Ihrem Team?

The team needs leadership training and a department who will actively do the follow through such as Learning and Dev Team if there is one here.

Was ist das Beste an Ihrem Vergütungspaket?

Leaves can be earned upon day1 but can only be utilize upon regularization. Limited count of VLs to be paid if unused wherein policy is also tricky which does not inspire the employee

Was gefällt dir am besten am Führungsteam?

Executive Leaders should focus on improving their way of communicating with employees about targets ( Financials) and expected actions coming for the next quarter. Employees are also interested to know if their account is profitable ( margin) which makes the employee understand their value.

Was gefällt dir am besten am Führungsteam?

Managers know what is needed for their account to be at its best in terms of performance. CSM needs to work on client relationship in terms of coordinating tasks being given to Ops such as additional LOB wherein CSM should be on top of. Discussion with clients on paid resources such as training

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