Enshored Angeforderte Firma
Powerful outsourcing for disruptive start-ups.
Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions.
We design, resource, and drive:
+ Customer care
+ Back office
+ Sales and Marketing
+ Content Moderation.
We provide expert guidance for start-ups – from reactive service development to planned business expansion.
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Overall satisfied but salary & leave benefits are relatively low compared to other BPOs. What we have is just the bare minimum for annual leaves. If other BPOs can offer 20 annual leaves (excluding sick leave), why can't we? team allowance is quite low too (100 per Hero!).
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
company can't keep up with its growth. salary alignment is slow and it abuses the dedication of the employees. Inflation is hurting everyone but policies are just being played around. Gazillion wfh sureys have been done but company insisted on RTO especially to employees who are close to the office
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
it used to be challenging yet fun but with the restructuring that happened, it shows that the Ops Mgr assigned to us cant adapt to our established culture. If you are outside their circle, it is unlikely that you will get promoted.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
fair coverage. proper management and leadership training
Was gefällt dir am besten am Führungsteam?
consistent exposure to achieve team's goals
Was sind einige der besten Dinge an Ihrem Team?
that they are flexible in general
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
my co TL/TM's cohesive working structure
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
equal task distribution, salary alignments, abuse of coverage
Was gefällt dir am besten am Führungsteam?
open communication is always exercised
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
It has always been the transparency and open communication
Was sind einige der besten Dinge an Ihrem Team?
that we can work and operate properly even without our Ops Mgr
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
the offer was pretty low which I overlooked so a salary increase will be nice.
Was braucht das Führungsteam, um besser zu werden?
Ops Mgr should know the dynamic of the team and should be knowledgeable about the program
Was macht Sie bei der Arbeit am glücklichsten?
that I can wake up few minutes before my shift and still do little errands while working
Was macht Sie bei der Arbeit am glücklichsten?
I enjoy being part of the recruitment of our team but the recruitment team is unfortunately not cooperative
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
I need to push and justify my coverage to my ex boss to understand that I am being underpaid
Was läuft falsch und wie kann es verbessert werden?
Our Ops Mgr has little understanding about our programs. You can ask her and she won't be able to provide a process.. But she's very quick at admin requests- change of sched/PTO approvals. You can observe that in our recorded meetings with the clients.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
exposure to management but not properly compensated. I feel my salary is not aligned from the very beginning. I was promised a better position but until I asked, I'd not know that it would not push through. I work more or less of an ops manager position but with a salary of a senior team lead only
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