GoodLeap – The job posting was misleading, this is more of a sales position that customer service and our stats are based on sales. There is NO work/life balance and if an employee gets sick and needs time off, the managers try everything in their power to harass you and get you fired. I would NEVER recommend.
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The job posting was misleading, this is more of a sales position that customer service and our stats are based on sales. There is NO work/life balance and if an employee gets sick and needs time off, the managers try everything in their power to harass you and get you fired. I would NEVER recommend.
Was sind einige der besten Dinge an Ihrem Team?
Teamwork, and their willingness to mentor the newcomers
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Speaking Spanish is a skill and therefore should be paid in addition to regular pay.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Have a variety of duties throughout the day. Spending an 8 hour only taking calls can be tedious. However, splitting the day perhaps between answering email correspondences from customers half the day and the rest on the phone creates a healthy work balance.
Was braucht das Führungsteam, um besser zu werden?
Maintain a balance of both good and bad feedback. Only hammering the bad can cause severe stress to an employee. However, maintaining a good balance while also providing positive feedback can keep the employee motivated. The managers also do not invest enough time to properly train their team.
Was läuft falsch und wie kann es verbessert werden?
Constantly pitching mortgage sales to a customer can be quite frustrating to a customer. I hear it everyday from them. They are just tired of the company harassing them with sales pitches. Sometimes the customer is called 2-3x a day. I believe calling them quarterly instead of everyday would be best
Other Employee Reviews for GoodLeap
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