savers – Managers need to stop blaming the lower staff when customers get mad about store policies. It's not my fault that you changed your minds every other day on the senior discount and I had people screaming in my face from following orders. | Comparably

savers – Managers need to stop blaming the lower staff when customers get mad about store policies. It's not my fault that you changed your minds every other day on the senior discount and I had people screaming in my face from following orders.

savers operates a chain of retail thrift stores offering used merchandise for men, women and children. Weiterlesen
MITARBEITER
TEILNEHMER
335
GESAMT
BEWERTUNGEN
2803

Managers need to stop blaming the lower staff when customers get mad about store policies. It's not my fault that you changed your minds every other day on the senior discount and I had people screaming in my face from following orders.

Was läuft falsch und wie kann es verbessert werden?

Honestly, everyone at my store started quitting because of how badly we the workers were treated. I don't see it getting better unless management buckles down and listens to the workers, promotes from within, and works hard to show employees that they and their well-being are valued.

Was braucht das Führungsteam, um besser zu werden?

Communication and understanding. The worst part of dealing with managers was that half of them didn't know whst they or their team members were doing. I once had a store manager who was closing who was never taught how to close. Not a floor manager. The store manager.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

I was cross-trained in multiple parts of the store, and I was a Halloween Lead one year. My managers ignored my requests for help, treated me poorly, and often times I found myself running the front end with another seasoned co-worker. My compensation? One pin saying "I did a good job this week."

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