Verizon – The customer support side is very toxic. The metrics are hard if not impossible to meet. Every day you go in and have to go through security as if you work for the CIA. Leadership needs to change.
The customer support side is very toxic. The metrics are hard if not impossible to meet. Every day you go in and have to go through security as if you work for the CIA. Leadership needs to change.
Was sind einige der besten Dinge an Ihrem Team?
There is a dynamic relationship among team members.
Was ist das Beste an Ihrem Vergütungspaket?
I like the medical and dental coverage included in my benefits.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Employees should come first. Opportunities should be given to everyone, not just a select few.
Was läuft falsch und wie kann es verbessert werden?
They change the metrics so frequently and make it impossible to reach. The environment is so toxic.
Was braucht das Führungsteam, um besser zu werden?
They need to start listening to their employees regardless if they are outsourced or in-house. They need to stop pretending as if they are God's gift to mandkind. They need to talk and listen to their employees.