
Ensuring training lines up with actual work expected, as well as that work applied for is the first set of work employees are trained on and use.
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How well structured it was, in that it aimed to remove the personal bias of hiring managers and just focus on the persons ability to fill the companies needs.
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Need to handle sensitive customer data, quickly, in an insecure environment routinely while also being pressured to work quickly and efficiently. Minimal compensation for learning to do so well is discouraging.
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The work is tedious, given the need to push credit card offers on every customer. Yet, despite being expected to learn specific legal terminology and use sensitive customer data routinely the pay is minimal, and there is no benefits.
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