Liveops Leadership Employee Reviews | Comparably
Liveops Empresa Reclamada
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. leer más
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Liveops Leadership Employee Reviews

¿Qué es lo que más te gusta del equipo de liderazgo?

There is an assumption that we know of them, we do NOT

Revisión Publicado hace 7 meses

They are transparent with decisions, communicate regularly and empower their teams.

Revisión Publicado hace 2 años

They help support their agents

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

They understand relationships with Independent Contractors.

Revisión Publicado hace 4 años

Great support team. Very helpful and want your business to succeed.

Revisión Publicado hace 4 años

needs better training to be in leardership

Revisión Publicado hace 4 años

good so far no complaints

Revisión Publicado hace 4 años

LO's has greatly improved on communication and updating the LO's platform over the last few years

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

The leadership team is genuinely interested in helping its members (businesses) to become and stay successful.

Revisión Publicado hace 4 años

they respond quickly with intelligent responses

Revisión Publicado hace 4 años

Live support is very helpful.

Revisión Publicado hace 4 años

Respond quick everyone work together

Revisión Publicado hace 4 años

The leadership is approachable and instituted more regular updates during Covid, which helped with some of the uncertainty.

Revisión Publicado hace 4 años

They listen and care about everyone who is a contractor or employee

Revisión Publicado hace 4 años

They have always been there to listen and provide support, and I feel like they genuinely want me to succeed.

Revisión Publicado hace 5 años

helpful and nice, available, site easy to navigate

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

It is a great team

Revisión Publicado hace 5 años

He is amazing and the company y culture is what drives us to work hard for results.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

All leadership at Liveops treats all employees from the most tenured to the newest to the company with respect and equality.

Revisión Publicado hace 5 años

Willingness to help us succeed!

Revisión Publicado hace 5 años

¿En qué necesita mejorar el equipo de liderazgo?

Leadership has little to know idea what they’re doing most policies and training are outdated from lack of communication with the clients LiveOps represen

Revisión Publicado hace un año

communication when issues arise, all they can tell you is to create a case.

Revisión Publicado hace un año

I know that this is a virtual system & we enter this environment as self employed. But there got to be countability & communication. In LO we are all bundle as the same, the system seem to be against those who want to work & make a living - it is now more invested on cheap labor. it's the survival o

Revisión Publicado hace 3 años

keeping apps workings and follow thru on important matters in a timely fashion.

Revisión Publicado hace 4 años

communication training giving locations of resources

Revisión Publicado hace 4 años

preparing you for the lack of opportunities

Revisión Publicado hace 4 años

keeping agents and communicating with agents

Revisión Publicado hace 4 años

Be responsible to deserve salary.

Revisión Publicado hace 4 años

Leadership needs to be more helpful when agents ask questions while on a call stop getting upset at agents for asking questions

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

The evaluation process is unfair to those who are very part time or are just learning, fresh out of training.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años
BOTTOM
45%

Leadership Scores are rated in the Bottom 45% of similar size companies on Comparably

Rated Liveops Leadership the Highest

  • Ethnicity - Caucasian
    -2%
  • Experience - Over 10 Years
    -2%
  • Gender - Female
    -4%

Rated Liveops Leadership the Lowest

  • Experience - Entry Level
    -16%
  • Department - Operations
    -9%
  • Ethnicity - African American/Black
    -9%
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