Being new in BPO this company is somewhat recommended base on experience reps tend to just finish their training here then tends to resign after that to have higher compensation just so that they could put the experience on their resume.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
joyful ambiance and great immediate colleagues
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¿Qué es lo que te hace más feliz en el trabajo?
Necessities of life and close coworkers.
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
Professionalism due to lack of training.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
With the tasks that was given to SME/QD/CSR2 and the role that the company gave them; the compensation shouldn't be the same or just a little bit higher as to those with normal agents. That's why the support team is declining in terms of work ethics and professionalism. Support here was just a title
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