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Victra Empresa Reclamada
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! leer más
The CEO is great, but needs to be more realistic.
¿Qué es lo que te hace más feliz en el trabajo?
Being able to help customers and growing my reps. I love seeing my team succeed. The opportunities are great here compared to many other companies.
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
Using common sense before calling out to everyone amd creating more work. Leave drama in your own stores and leave it out of your coworkers.
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¿Qué necesita mejorar el equipo directivo?
Communication and not wasting time on meetings that do not produce an effect on the rep level. We waste more time on meetings than we do working.
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¿Qué debe cambiar para mejorar la cultura de la empresa?
The quality of people hired at the management level. Also setting realistic expectations. The amount of work you require an MGM to do with drive time is beyond unrealistic when stores are more than an hour apart from each other. Pay for MGM salary is 20k light and needs to be adjusted.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
The work that is expected for salried empployees and the expectations set forth in the interview process are not even close to what actually happens. MGMs are not paid for the work they do. Expecting an MGM to work 45 hours in store and then on top of it added 10-15 hours of drive time is unrealisti
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