Victra Telesales Department Employee Reviews

I think everyone i work with is great but Our RD Bryan Duty needs to do better and stop threatening people so they can hit goals and he needs to be more friendly coming into my store or others store as well instead of acting stuck up and not friendly.

Posted 20 days ago

It's been OK so far.

I enjoy coming to work but never know when another change is coming and jobs are eliminated.

My overall experience has been pleasant. I recommend Victra to family and friends based on my own experience. There is certainly room to improve when it comes to clear feedback/leadership development/trajectory insight but overall a great place to work and grow in a business.

I didn't expect to have that great experience, I receive a lot support in my work and on my personal accomplishment as well. I dream to be part of the leadership board now.

Only my district manager, he is amazing, he motivates us and keeps us going

Posted 20 days ago

Great collaboration and execution of increasing growth

Trust, building relationships, and also online like power BI

I like that the executive comes down to participate in important events at the VCC. It truly makes me feel like at even their level they do care and want to be tapped in. I have had REAL motivational convo's and gotten feedback from Rich and Scott that sometimes even managers don't provide.

They celebrate each other. They help me growth

COMMUNICATE better, stop the fire drills

A lot of the decisions made for the business are based on stores and how they operate, but call centers are different and needed to be treated that way. Also there's unfair support of prizes and contests for stores compared to the call center.

Comms , 401k , pto , and money

Life insurance options and 401K are the best features

Tuition reimbursement, Paid time off and 401k

The pto and the medical benefits.

uncapped commission pay out on Victra

I feel as store managers should not be able to sell because we have so many meetings and everything to try to be on the floor selling its exhausting. I feel like managers need to be paid more than $19 an hour and reps need to be paid more than $15.50 especially in this economy

Posted 20 days ago

A company this size should be able to do better on health insurance, the company needs to contribute more. I have worked for smaller companys and had better coverage and less cost.

I have been in A verizon role from diamond wireless age to a wireless, to victra to gowireless back to victra. 10 years of experience and I made adjustment in now the new role of BM. The only thing is I make more as a store manager vs Bm. Other than that great company great leaders.

I sure do feel undervalued. I have been making 12 dollars a hour for a year and then there are agents that have just been hired that are making 15 dollars per hour. I feel as if we deserve a raise

Comparatively to coworkers I feel we do more than other lines of business and need to be paid as such

I love my reps, they are amazing and always do a good job

Posted 20 days ago

Integrity, collaboration , and loves to celebrate

We are goal driven to meet our targets

Motivation, team work, pushing yourself to be the best you.

They are supportive, motivating and and at the end of the day make the impossible - possible.

The company trys to make the environment positive and light

The best environment is a winning environment and showing the best ways to success. You do have to fail to improve but, don't let the lost for the day to impact what's tomorrow.

The most positive thing about the culture here is that the majority of people are WILLING to participate in the fun or planning/ideas - sharing feedback on how to improve/make work better/and put forth the effort to make it happen.

The connection with people and the celebration

we love our games and the family environment we have.....

More training and local trainers

my reps and making them money

Posted 20 days ago

Making money and meeting new people

Meeting my daily goals as a team

Being the best that I can be, learning something new everyday to be better than I was yesterday. Also getting the team up and happy to come to work as well.

My team makes me the most happy. Leading a team to success month after month and seeing the team work, collaboration, growth and dedication to success truly makes it worthwhile! In short - the people

There is so much communication lost from leadership and the agents, everything is always last minute and change it now is what is the normal day.