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Victra Empresa Reclamada
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! leer más
We need to slow down hiring. And focus on higher quality reps. Many new GMs are having problems with reps who are hired by DMs just trying to keep headcount up. And I dont think my voice is heard when it comes to bringing up issues that are arising. Trainers know our dilema, DMs overlook them.
¿Qué es lo que más te gusta de tu equipo directivo?
Open door policy, plenty of resources to grow as a manager and individual.
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¿Qué es lo que te hace más feliz en el trabajo?
I enjoy running my store and creating the results my management is looking for.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Our trainers let us know how the bonus structure used to be. Hearing what blue store managers used to make vs now is a less than ideal revelation.
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¿Qué son algunas de las mejores cosas de tu equipo?
Good team, I would like more accountablility for hiring better people. I feel like we are just keeping some people due to staffing issues and that can impact business in a negative way more than having extra help benefits us overall.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
I feel like there is a disconnect between DM and GM. The understanding of day to day expectations and interactions can be watered down. The training team has made it clear that bad reps can cause problems at stores but it seems like there are DMs just keeping bodies at stores.
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