-15
eNPS Score
Q&A With Aetna Employees
At Aetna, you can learn, grow and test yourself in a culture of continuous improvement - all while doing important work on behalf of others and your career.
How employees describe working at Aetna
Overall, my experience at Aetna thus far has been great.
Everyone supports one another. Everyone is quick to answer your questions and be there if you need assistance.
Customer Service and response time on Greivances
Approving procedures my spinal surgeon deems necessary
The quality of the health care and people that work for Aetna. . .SUPERB!!
What it's like to work at Aetna
- Les employés de Aetna travaillent généralement 8.8 heures par jour
- Les employés de chez Aetna signalent que le rythme de travail est extrêmement rapide
- Au cours d’une journée type, les employés de Aetna have 1 réunion
- 69% des employés de chez Aetna sont impatients d’interagir avec leur équipe tous les jours
- Les employés de Aetna prennent le plus souvent 20-30 congés payés et de congés de maladie chaque année
- 73% des employés chez Aetna déclarent qu’ils sont satisfaits de leur équilibre travail-vie personnelle
- Les employés de Aetna reçoivent généralement des commentaires précieux sur la façon de s’améliorer au travail une fois par mois
- 56% of Aetna employees call their work environment positif
Q&A With Aetna Employees
IDX: 0 TOT: 86
What part of Aetna's business is growing fastest? What part is having difficulties?
HMO
The Public & Labor segment has been growing fairly quickly for the past 2 years. National Accounts has stalled. ACO business continues to expand and grow.
Slow growth throughout company.
If you could make changes, how would you improve the culture at Aetna?
Get rid of the layer upon layer of management. Lower the CEO's salary.
Leadership is very removed from the line level worker and doesn't have a reality check on how things are really working. They do annual employee surveys but very little actually changes.
Slim down the middle-management sector. There are many people who are collecting a paycheck simply for existing (and provide little to no value)
Does Aetna drug test or do a background check?
Background Check, possibly check employment references for past employers, 1 personal reference, No drug test if working from home.
When I was hired in 2000 it was very minimal. They checked my resume and work ethic. Now that we are in 2019 it is more extensive, and yes they do do a background check.
How's the work life balance at Aetna?
9-5. The rest of the time is yours.
Stressful, no room for growth and favoritism is a plus at thiscompany.
What are your coworkers at Aetna like?
My coworkers are all very supportive of each other. They are very quick to answer your questions and jump in to cover an appointment if needed.
What benefits does Aetna provide?
Insurance: Health, Vision, & Dental, Paid Time Off, Flex Time, Short & Long Term Disability, Pet Insurance, Legal Insurance, Hospital Indemnity Insurance, Accident Insurance, 401k matching, stock options.
What do people at Aetna think about the CEO? What do they do well and what can they improve?
The CEO jets in once a year. There is a town hall meeting saying how well the company is doing. Other than that there is no contact. He makes millions while we barely are paid a living wage. As for raises, 3% is the highest anyone gets. I work for the insurance.
How's the vacation policy at Aetna?
Meilleure réponse des employés
Standard two weeks to start.
What kinds of community outreach does Aetna participate in?
As a regular employee you won't be involved in any outreach. Those projects are just for the higher ups.
How long after an interview at Aetna does it take to hear back?
A week.
How hard is it to get promoted at Aetna?
Very very hard. Mostly all.moves are lateral, you can go from member services to provider services but not a promotion. Very limited ability to move up. That is why just about everyone leaves. Same job year after year.
How long does it take to hear back after applying to Aetna?
I heard within a week.
What is the best perk or benefit that Aetna offers?
Generous severance And doubler severance if job is eliminated before 11/1/2019. Otherwise most benefits are being eliminated or greatly reduced because of CVS acquisition.
How secure do you feel at your job at Aetna?
Not
How much and how often do raises happen at Aetna?
Never
How difficult is it to maintain a social life while in your job at Aetna?
Very
How challenged are you at Aetna?
Never
What's one thing you wish you'd known before joining Aetna?
How much they are not willing to let you grow
How long do the interviews usually take at Aetna?
2 hours
What should I wear for an interview at Aetna?
Jeans and t shirt
What questions do they ask during the interview process at Aetna?
Are you able to read and work while off the clock.
What's the pay like for IT roles at Aetna?
16 dollars an hour an 2 cents a year 4a Raise.
What's the IT team like at Aetna?
No clue as to what they're doing.
How's the leadership on the IT team at Aetna?
Horrible, very micromanaging.
What's the company culture like at Aetna?
While they talk a lot about culture, having spent more than 15 years at Aetna, there really isn't a company culture. There are different cultures across the various regions and markets, depending on the leadership in those areas.
Curious about what work's like at Aetna?
Anonymously Ask Aetna Employees Any Question
Should I work at Aetna?
31% of Aetna employees would encourage their friends to become coworkers, whereas 23% are neutral and 46% would not recommend working at Aetna to their friends.
| 31% | Promoters |
|---|---|
| 23% | Passive |
| 46% | Detractors |
