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Aetna
Here at Aetna, we are building a healthier world by making health care easy, affordable and all about you. Aetna is one of the nation's leading diversified health care benefits companies, serving an estimated 46.7 million people with information and resources to help them make better decisions about their health care. At Aetna, we put people at the center of everything we do, making decisions based on integrity, caring, excellence and inspiration. “Our core values guide us to make a difference in your world and throughout the world we reach. I couldn’t be any more proud of the work our people do. Investing in our employees and their success is a cornerstone for building a healthier world.” -- Mark T. Bertolini, CEO and Chairman of Aetna. read more
EMPLOYEE
PARTICIPANTS
465
TOTAL
RATINGS
3744

Q&A With Aetna Employees

At Aetna, you can learn, grow and test yourself in a culture of continuous improvement - all while doing important work on behalf of others and your career.

How employees describe working at Aetna

Overall, my experience at Aetna thus far has been great.

Review from Customer Success Dept · Posted 7 days ago

Everyone supports one another. Everyone is quick to answer your questions and be there if you need assistance.

Posted 7 days ago

Customer Service and response time on Greivances

Posted a month ago

Approving procedures my spinal surgeon deems necessary

The quality of the health care and people that work for Aetna. . .SUPERB!!

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What it's like to work at Aetna

  • Aetna employees generally work 8.8 hrs a day
  • Employees at Aetna report the work pace is extremely fast
  • On a typical day, employees at Aetna have 1 meeting
  • 69% of Aetna employees look forward to interacting with their team every day
  • Aetna employees most often take 20-30 paid vacation and sick days each year
  • 73% of Aetna employees report they are happy with their work life balance
  • Aetna employees typically get valuable feedback on how to improve at work Once a month
  • 56% of Aetna employees call their work environment positive

Q&A With Aetna Employees

How common are layoffs at Aetna?

Asked to all employees at Aetna

  • Extremely. Both layoffs because of "reorganization" and getting rid of people without any excuse.

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What's the office vibe like at Aetna?

Asked to all employees at Aetna

  • Many campuses, but my campus is very laid back and performance-driven. Great office culture

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What interview questions does Aetna ask?

Asked to all employees at Aetna

  • Technical & culture. Heavy on the technical

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What's the interview process like at Aetna?

Asked to all employees at Aetna

  • Long, and easy. Do not expect anything challenging, and expect to wait a very long time on a background screening.

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I am a providers office in Florissant Mo. I need a phone number to receive assistance with getting authorizations for our pain management ASC Restorative Surgery center llc. There is an issue between Aetna and Evicore not sharing IN network info

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How is the work life balance in compliance?

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AETNA SUCKS

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Should I work at Aetna?

31% of Aetna employees would encourage their friends to become coworkers, whereas 23% are neutral and 46% would not recommend working at Aetna to their friends.

-15
eNPS Score
31%Promoters
23%Passive
46%Detractors

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