Working At Aetna - Ask a Question | Comparably
Comparably
Comparably Awards
Aetna
Here at Aetna, we are building a healthier world by making health care easy, affordable and all about you. Aetna is one of the nation's leading diversified health care benefits companies, serving an estimated 46.7 million people with information and resources to help them make better decisions about their health care. At Aetna, we put people at the center of everything we do, making decisions based on integrity, caring, excellence and inspiration. “Our core values guide us to make a difference in your world and throughout the world we reach. I couldn’t be any more proud of the work our people do. Investing in our employees and their success is a cornerstone for building a healthier world.” -- Mark T. Bertolini, CEO and Chairman of Aetna. read more
EMPLOYEE
PARTICIPANTS
469
TOTAL
RATINGS
3750

Q&A With Aetna Employees

At Aetna, you can learn, grow and test yourself in a culture of continuous improvement - all while doing important work on behalf of others and your career.

How employees describe working at Aetna

Follow through assurances made to clients

Posted 19 days ago

interdepartmental improvement required. Call representatives do not know how to route calls appropriately based on account type. Multiple unnecessary call transfers.

Posted 21 days ago

Better transparency around denials. Limits on what constitutes a "pre-existing condition" and what care is covered.

Spoke with a unbelievable rep at Aetna by the name of Christopher S. He is the BEST customer care person I have ever dealt with. I hope he gets taken care of or a increase in pay!

The company cares about their members and their brand authenticity.

Read More

What it's like to work at Aetna

  • Aetna employees generally work 8.8 hrs a day
  • Employees at Aetna report the work pace is extremely fast
  • On a typical day, employees at Aetna have 1 meeting
  • 69% of Aetna employees look forward to interacting with their team every day
  • Aetna employees most often take 20-30 paid vacation and sick days each year
  • 73% of Aetna employees report they are happy with their work life balance
  • Aetna employees typically get valuable feedback on how to improve at work Once a month
  • 56% of Aetna employees call their work environment positive

Q&A With Aetna Employees

Curious about what work's like at Aetna?

Anonymously Ask Aetna Employees Any Question

Ask Anonymous Question

Should I work at Aetna?

31% of Aetna employees would encourage their friends to become coworkers, whereas 23% are neutral and 46% would not recommend working at Aetna to their friends.

-15
eNPS Score
31%Promoters
23%Passive
46%Detractors

Working at Aetna's competitors

Recently Asked Questions about working at Aetna

×
Rate your company