-15
eNPS Score
Q&A With Aetna Employees
At Aetna, you can learn, grow and test yourself in a culture of continuous improvement - all while doing important work on behalf of others and your career.
How employees describe working at Aetna
Follow through assurances made to clients
Posted 19 days ago
interdepartmental improvement required. Call representatives do not know how to route calls appropriately based on account type. Multiple unnecessary call transfers.
Posted 21 days ago
Better transparency around denials. Limits on what constitutes a "pre-existing condition" and what care is covered.
Spoke with a unbelievable rep at Aetna by the name of Christopher S. He is the BEST customer care person I have ever dealt with. I hope he gets taken care of or a increase in pay!
The company cares about their members and their brand authenticity.
What it's like to work at Aetna
- Aetna employees generally work 8.8 hrs a day
- Employees at Aetna report the work pace is extremely fast
- On a typical day, employees at Aetna have 1 meeting
- 69% of Aetna employees look forward to interacting with their team every day
- Aetna employees most often take 20-30 paid vacation and sick days each year
- 73% of Aetna employees report they are happy with their work life balance
- Aetna employees typically get valuable feedback on how to improve at work Once a month
- 56% of Aetna employees call their work environment positive
Q&A With Aetna Employees
IDX: 75 TOT: 90
What do employees at Aetna think about their benefits?
Aetna employees rate their overall benefits a D+ and most of them think the perks are Neutral. 50% of Aetna employees say they are satisfied with their benefits. The majority of employees also get 20-30 days of paid vacation, and most of the employees believe the cash value of their benefits is $2500+/mo.
How's career growth and advancement at Aetna?
59% of the same employees also feel like Aetna is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Aetna.
How are the managers at Aetna?
Aetna employees rate their manager a D+ or 60/100 and the majority do not believe their manager truly cares about them as a person. Most of the employees (50%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Aetna?
Aetna employees rates their pay and overall compensation a D or 53/100. 43% of employees believe they are paid fairly and 73% of employees get raises every year.
Curious about what work's like at Aetna?
Anonymously Ask Aetna Employees Any Question
Should I work at Aetna?
31% of Aetna employees would encourage their friends to become coworkers, whereas 23% are neutral and 46% would not recommend working at Aetna to their friends.
| 31% | Promoters |
|---|---|
| 23% | Passive |
| 46% | Detractors |
