American Airlines Compagnie réclamée
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential.
With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. Lire la suite
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Very stressful as stated before when explaining what needs to change about american airlines.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Nothing i can think of.
Quelles sont les meilleures choses à propos de votre équipe?
I honestly can't say any good things about my team.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
They need to get better at communicating with their workers.
Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?
The interview process was easy it was enjoyable. no improvement needed on that
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I feel undervalued because im yelled at all day on the phone and not getting paid enough for it. Callers come in fussing at me for refunds on refundable tickes.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
I work at home and I book tickets. I often get angry customers on my phone who want a refund on a nonrefundable ticket. I often get cussed at, yelled at, and death threats said towards me every day while on the phone. Customers shouldn't be allowed to speak to us this way.
Other Employee Reviews for American Airlines
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