Comcast – Company doesn't care about employees or customers and my office was stuck managing bad decisions they had no input in nor recourse to dispute. Executive team is out of touch with customer and employee needs which is why they result in low NPS and eNPS scores. This is unlikely to change. | Comparably

Comcast – Company doesn't care about employees or customers and my office was stuck managing bad decisions they had no input in nor recourse to dispute. Executive team is out of touch with customer and employee needs which is why they result in low NPS and eNPS scores. This is unlikely to change.

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EMPLOYÉ
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11203

Company doesn't care about employees or customers and my office was stuck managing bad decisions they had no input in nor recourse to dispute. Executive team is out of touch with customer and employee needs which is why they result in low NPS and eNPS scores. This is unlikely to change.

Que faut-il changer pour améliorer la culture de l’entreprise?

Culture isn't the issue, its execution.

Qu’est-ce qui vous plaît le plus dans votre entreprise?

Perks, 401k, ESP Plan, Medical

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

How the company treats their customers and frontline employees.

Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?

More accountability from recruiters to both employer and potential employee

Qu’aimeriez-vous le plus améliorer dans votre entreprise?

Restructuring from top, down in management and re-evaluation of current practices.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

My direct leadership team is as helpless as I am in my role. We were both governed under the same bad decisions executive leadership made was left to make lemonade out of bad lemons.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

My benefits package took more than 20% of my annual income. This is not including 401k, ESP Plan. If those were factored in based on amount contributed, up to 50% of my annual income was already allocated before I received my income.

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