Dillard's – Get rid of the SPH metric. It fuels competition between employees and makes it difficult for new hires to get a foothold. | Comparably

Dillard's – Get rid of the SPH metric. It fuels competition between employees and makes it difficult for new hires to get a foothold.

Dillard's, Inc. is a mid-range department store chain in the United States Lire la suite
EMPLOYÉ
PARTICIPANTS
1530
TOTAL
NOTATIONS
12745

Get rid of the SPH metric. It fuels competition between employees and makes it difficult for new hires to get a foothold.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Dillard's is outdated and out of touch with today's consumers. Updating stores, lowering prices, and adding "younger" styles of clothing will help improve sales and company morale.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

As with most retailers, Dillard's bottom line is their profits and not their employees' well-being. They're also out of touch with today's consumers and prefer to cater to an older generation of customers.

Quelles sont les meilleures choses à propos de votre équipe?

I love some of my coworkers. However, there are quite a few people who make my shifts miserable. They are the sales associates who've been with the company for 10+ years. They're rude, territorial about sales, and incredibly aggressive.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

We are paid based on our sales per hour, our SPH. At my store, you start out at $12/hr. If you meet your SPH raise goal, you will get a pay increase. If you don't, you will get a pay cut, or potentially lose your job. Dillard's is basically punishing you for customers not coming into the store.

Other Employee Reviews for Dillard's

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