Enshored Compagnie réclamée
Powerful outsourcing for disruptive start-ups.
Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions.
We design, resource, and drive:
+ Customer care
+ Back office
+ Sales and Marketing
+ Content Moderation.
We provide expert guidance for start-ups – from reactive service development to planned business expansion.
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I do not like the client and the management. They keep on lying that they are pro-employees, however, they even cancelled all of our vacation leave and won't consider our situations they just keep on handing out NTE's. Its the worst company/account when it comes to treating their employees.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Compassion to their employees/agents. Think of the well-being of their agents
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
BECAUSE they have cancelled all of our vacation leave when it should have been one of the benefits that the company provide, especially my direct STM. Tedious sick leave process.
Quelles sont les meilleures choses à propos de votre équipe?
my team only. teamwork. my direct supervisor is very helpful and understanding and empathetic to his agents. He know our needs and this is reflecting to our team and to my coworkers
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
I do not like what's currently happening in our account. The schedules and the process keeps on changing. Our well being and mental health are not being considered. RTA SHOULD BE DEPENDING ON THE OPERATIONS, NOT THE OTHER WAY AROUND!
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
none. As of the moment, there are no positivity. Everyone is on edge due to the constant changes with the schedules and the process and the management does not listen to their agents. Always pressuring the agents with numbers and results.
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